Workforce Management Specialist (Beau Rivage) Beau Rivage Resorts/en-US/MGMCareers/job/Beau-Rivage-Resorts/Workforce-Management-Specialist--Beau-Rivage-_103392-1/apply POSITION SUMMARY: The Workforce Management Specialist is responsible for creating and implementing weekly schedules for the property while making appropriate decisions and staffing level changes based on business needs. All duties are to be performed in accordance with department and property policies, practices, and procedures. POSITION RESPONSIBILITIES/DUTIES: * Analyzing staffing data provided by department and Finance to ensure appropriate staffing levels * Adjust staffing needs based on special events, large party reservations, table games/slot tournaments while maintaining compliance with scheduling to include departments covered by collective bargaining agreements * Ensuring the timeliness of schedule creation and delivery to the standards as set out by the Director/Manager and expectations of the business unit * Work with department heads to adjust staffing models and approve schedule changes independently as necessary * Deliver best practice scheduling, rotation design and reporting to maintain consistency among business units * Actively advise and provide guidance to the business units around scheduling, labor management and leave management * Determine appropriate times to close stations/tables and call employees into work or grant employees company requested early outs as necessary * Ensure scheduling practice is developed in line with legislative requirements and local law protecting the company and employee interest * Ensure ethical and equity issues are identified and managed in the scheduling process * Analyze the scheduled versus actual labor used across the business to identify trends in business activity * Develop duty sheets and other daily reporting as required by the business. In particular they will be responsible for developing the allocation sheets for each of the business units * Approve and process manually received swaps, exceptions and schedule changes which cannot be processed by the portfolio manager * Staff the customer service inquiry counter during opening hours for staff inquiries * Other job related duties as requested EDUCATION and/or EXPERIENCE: nbsp;nbsp; Required: * Must have one year experience with data analysis * High School Diploma or equivalent combination of education, training, and experience * Proof of eligibility to work in the US Preferred: * Bachelors Degree in a related field * Previous experience working in a similar resort setting CERTIFICATES, LICENSES, REGISTRATIONS: * Mississippi Gaming Work Permit KNOWLEDGE/SKILLS/ABILITIES:. * Strong analytical and creative thinking skills * Must have a working knowledge of Microsoft Office applicationsnbsp; * Must have a professional appearance and demeanor * Excellent customer service skills * Ability to effectively communicate in English, in both oral and written forms * Interpersonal skills to deal effectively with all business contacts WORK SCHEDULE/HOURS: * Regular scheduled hours :nbsp; Work Days: Variesnbsp; Hours: Varies * Other Must be flexible if needed for occasional work outside of normal business hours. Posted YesterdayFull time103392 MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. Were proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations. While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience.nbsp; We welcome you to join us. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or emailnbsp;talent@mgmresorts.com. We are an Equal Opportunity Employer.nbsp; We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.nbsp; For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers.