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Restaurant Assistant Manager

Marcos Pizza

Restaurant Assistant Manager

Gastonia, NC +18 locations
Full Time
Paid
  • Responsibilities

    Hoogland Foods, LLC is looking for an exceptional Assistant Manager who wants to be part of the fastest-growing pizza company, Marco’s Pizza!

    We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer experience. You should be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive experience for our customers.

    Assistant Manager Skills:

    Proven experience as a Leader or relevant managerial role

    Ability to lead and co-manage 23-30 crew members

    Professional, Fun, Outgoing

    Self-motivated

    Goal-Driven

    Punctual

    Excellent organizational and time management skills

    Ability to work under pressure

    Commitment to excellent service

    Working well within a team

    Leadership skills and ability to make decisions fast

    Strong problem-solving aptitude

    Ability to stand for long periods

    Assistant Manager Duties & Responsibilities:

    Provide direction and feedback to Team Members during shifts

    Demonstrate and reinforces the Hoogland Food way we lead at Marco’s Pizza

    Understands and supports our handbook

    Train, coach, and develop Team Members

    Contribute to the hiring and retention of Team Members who embody Marco’s values

    Update weekly communication board with critical store/company information

    Conduct regular feedback sessions with Team Members

    Participate in store meetings organized by the Store Manager

    Prepare shift schedules

    Process payroll for all staff

    Control assigned P & L line items; control food components, labor, waste, and cash across shifts

    Inspect equipment and communicate the need for repairs or replacements to management

    Address customer and employee complaints

    Resolve conflicts between workers

    Foster and maintain a positive work environment

    Follow standards for finished product quality

    Control food costs, labor, waste, and cash while leading shifts

    Support local store marketing and promotions

    Open and Close shifts without supervision

    Delegate tasks to associates to ensure standards are met on each shifts

    Ensure all health and security procedures are executed (safe procedures, open/close procedures etc.)

    Use proper security and verification procedures when handling deposits and the contents of the safe

    Responsible for accurate deposits and cash handling on shifts

    Completes all other duties as assigned

    Assistant Manager Requirements:

    High School diploma or equivalent preferred

    18+ years old

    Valid Driver’s License

    Availability to work within opening hours (e.g. evenings, holidays, weekends)

    1-2 years of supervisory experience in a food service or retail environment preferred

    Customer Service Oriented – have an exceptional and positive attitude

    Excellent written, verbal and group communication skills

    Possess basic business math skills

    Basic computer skills in order to operate POS (cash registers) systems

    Be able to work in a standing position for long periods of time

    Be able to reach, bend, stoop and frequently lift up to 40 pounds

    Have exceptional grooming and hygiene habits.

    Hourly position: 28-30+ hours per week.

    Hoogland Foods Team Members enjoy flexible work schedules, wear jeans to work, meal discounts, paid training, and advancement opportunities.

    Employee Perks program with discounts available for restaurants, car repairs, theme parks, groceries and much more! Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements).

  • Industry
    Hospitality
  • Locations
    Waterloo, IA • North Liberty, IA • Cedar Rapids, IA • Davenport, IA • Homewood, IL • Plainfield, IL • Peoria, IL • Bloomington, IL • Hobart, IN • Gastonia, NC • Mount Holly, NC • Spartanburg, SC • Milwaukee, WI • Racine, WI • Janesville, WI • Sun Prairie, WI • Madison, WI • Beaver Dam, WI • West Allis, WI