Hoogland Foods, LLC is looking for an exceptional Shift Leader who wants to be part of the fastest-growing pizza company, Marco’s Pizza!
Our Shift Leaders oversee operations and team members without supervision. Shift Leader responsibilities include managing people, cash, equipment, and resolving conflicts. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like you to join our team.
Shift Leader Qualities:
Proven experience as a Shift Leader or relevant managerial role
Professional, Fun, Outgoing
Punctual
Excellent organizational and time management skills
Ability to work under pressure
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem-solving aptitude
Ability to stand for long periods
Shift Leader Duties & Responsibilities:
Provide direction and feedback to workers during shifts
Demonstrate and reinforces the Hoogland Food way we lead at Marco’s Pizza
Understands and supports our handbook.
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management
Address customer and employee complaints
Resolve conflicts between workers
Foster and maintain a positive work environment
Follow standards for finished product quality
Control food costs, labor, waste, and cash while leading shifts
Support local store marketing and promotions
Open and Close shifts without supervision
Delegate tasks to associates to ensure standards are met on each shifts
Ensure all health and security procedures are executed (safe procedures, open/close procedures etc.)
Use proper security and verification procedures when handling deposits and the contents of the safe
Responsible for accurate deposits and cash handling on shifts
Completes all other duties as assigned
Shift Leader Requirements:
High School diploma or equivalent preferred
1-2 years of supervisory experience in a food service or retail environment preferred
Customer Service Oriented – have an exceptional and positive attitude
Excellent written, verbal and group communication skills
Possess basic business math skills
Basic computer skills in order to operate POS (cash registers) systems
Be able to work in a standing position for long periods of time
Be able to reach, bend, stoop and frequently lift up to 40 pounds
Have exceptional grooming and hygiene habits.
Full time or Part time.
Hoogland Foods Team Members enjoy flexible work schedules, wear jeans to work, meal discounts, paid training, and advancement opportunities.
Employee Perks program with discounts available for restaurants, car repairs, theme parks, groceries and much more! Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements).