Residential Front Desk / Concierge NFC Amenity Management 113 reviews - Sandy Springs, GA $12 an hour - Part-time Luxury Condos in Sandy Springs, GA is looking for well groomed, customer friendly Concierge / Front Desk candidates for weekends and 2nd shift RESPONSIBILITIES * Standing and greeting residents and guests according to company standards * Maintaining ownership of the process of resolving resident and guest complaints * Interact with all residents, showing genuine appreciation * Provide knowledgeable and comprehensive information about the surrounding areas * Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns * Assist in the scheduling of move-ins and move-outs * Scheduling and facilitating deliveries and residents' moves. * Monitoring surveillance cameras * Monitoring and securing the lobby * Walking the premises to ensure that the highest standards are being maintained * Complete requests for services, such as but not limited to dry-cleaning pick-up and drop-off, event planning, pet walking, housekeeping, grocery delivery, etc. * Facilitating contractor check-ins and check-outs and cultivate relationships with the company's preferred vendors * Facilitating realtor and potential buyer visits * Arranging airport and local transportation by establishing a network of competent and reliable companies * Scheduling dinner reservations upon request * Follow all company policies and procedures, including NFC grooming standards * Maintain confidentiality of proprietary information and resident identification * Enforcing safety procedures * Logging and announcing visitors QUALIFICATIONS * 2-3 years of customer service experience, ideally in concierge/hospitality field * Pleasant, positive and professional demeanor, no visible tattoos, and men must be clean shaven

• Experience working with demanding clientele * Excellent communication skills- both oral and written * Strong Multi-tasking skills a must * Strong ability to assess a situation, show good judgment, and resolve conflicts * Attentive to details with excellent follow-through skills * A "people pleaser" at heart * Display a desire to exceed expectations with every interaction * Basic knowledge and experience with Microsoft office products and the internet * Proactive and productive * Strong customer service skills * Must be willing to work a flexible schedule, including evenings, weekends, holidays, consistent with the needs of the property Shifts: 1st and 2nd Shift Saturday & Sunday 2nd Shift Weekdays COMPANY PROFILE NFC Amenity Management, one of the nation's largest concierge, health club and spa management firms, operates more than 220 facilities nationwide with locations in luxury residential communities, resort/hotels, and corporate wellness facilities. We are committed to ensuring exceptional experiences for our clients while providing an exciting, challenging, and fun environment for our team members. Our record of success comes not from our experience and longevity in the industry but from the over 3000 employees delivering the highest standards and commitment to every project we undertake. Simply put we are...Giving the best of ourselves to our clients everyday! We have some of the best training and development for those employees willing to excel in the areas outlined below. An aggressive growth plan for the company allows for upward mobility for those ready for an exciting and rewarding career with us. Job Type: Part-time Salary: $12.00 /hour Experience: * customer service: 2 years Education: * High school or equivalent Location: * Sandy Springs, GA Required work authorization: * United States 2 hours ago - save job