Job Description
Software Implementation Specialist
Location: Minneapolis, MN
WHO YOU ARE:
You are someone that enjoys implementing and servicing hardware and software solutions, but you also like to interact with customers and make a positive customer experience for everyone. You are someone that thrives on making technology easier for others to use and you find excitement on training others on how to use their systems and software.
HOW WILL YOU CONTRIBUE:
This position provides software system services to our customers ensuring a positive customer experience. These services consist of consulting with sales, management, vendors, and customers to determine system functionality, software configuration, testing, documenting, training and managing all aspects of an assigned project. Implementation Specialists support the business and the customer and ensures the overall integrity of software applications.
WHAT ARE WE LOOKING FOR IN A SPECIALIST?
• 2 year computer degree or equivalent software/networking experience preferred.
• Knowledge and skills with operating systems and complex networking environments.
• Previous POS system integration/implementation preferred.
• Experience in the retail, hospitality or grocery industry is preferred.
• Demonstrated small to medium sized project management experience preferred.
• QIR certification within 12 months of hire or promotion required.
• Good driving record, valid drivers’ license and auto insurance required.
We offer a competitive compensation and benefits package that includes:
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Paid Time Off (PTO) and Paid Volunteering Time Off (PIC)
• Multiple Health and Dental Plans
• Computer Purchase Program
• And many more!
Check us out at www.ncbpinc.com
NCBP is Employee Owned and Operated.
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NCBP is an Equal Opportunity Employer. It is our policy not to discriminate against any applicant or associate because of age, sex, gender, marital status, genetic information, status with regard to public assistance, veteran status, race, color, religion, national origin, disability or any other protected characteristic protected by federal, state or local law.
Company Description
WHO WE ARE: As a leading national technology solutions provider, North Country Business Products maximizes business performance for thousands of customers across the country. Specializing in the grocery, retail and hospitality industries, NCBP partners with the best hardware and software technology companies in the industry to develop customized solutions that encompass innovative technologies, services and responsive support. North Country Business Products is a 100% employee-owned organization (ESOP). With an entrepreneurial spirit, associates are dedicated to working hard and providing the best products and services to support customer needs. Driven to think creatively, committed to taking ownership, and striving for the highest level of customer satisfaction, all associates have a stake in the company and benefit from its success. A happy customer means business success and personal success.