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Operations and Community Management

NOMI Beauty

NOMI Beauty

Operations and Community Management

New York City, NY
Full Time
Paid
  • Responsibilities

    As a small but growing start-up, you will work closely with the CEO and COO on executing important company projects and daily operational responsibilities. Assist with the execution of all aspects of the NOMI Beauty company. Have the opportunity to run key portion of the NOMI Beauty business, such as Artist Management, Customer Service, Recruitment, and more. One of the advantages of working at a startup is the opportunity to work on a variety of projects with a real impact on the company’s bottom line.

    Key Responsibilities

    • Operations: Report to Operations Manager
    • Artist Management: assist with the communication and oversight of the Hair and Makeup Artists that are the backbone of the company
    • Customer Service: assist customers with booking services, updating appointments, upselling services, and service recovery
    • Recruitment: manage the recruitment process for hiring and interviewing new Hair and Makeup Artists to join the NOMI Beauty team
    • Human Resources: assist with the onboarding of new Hair and Makeup Artists
    • Sales: Responsible for wedding sales and management
  • Related Article
  • Qualifications
    • 1-2 years work experience
    • Strong interest in working for a startup
    • Strong work ethic, willingness to go above and beyond to get the job done
    • Strong communication and interpersonal skills who can use an empathetic approach to interacting with partners, customers, and employees
    • Strong analytical skills with at least intermediate Excel and Powerpoint skills
    • Strong project management skills and ability to multitask and work in a fast-paced environment
    • Self-starter who can take initiative and work independently
    • Interest in beauty and/or hospitality industry
    • Must be willing to work flexible hours including weekends
  • Industry
    Hospitality
  • Fun Fact
    Pronounced "KNOW-ME"
  • About Us

    NOMI Beauty is a beauty-tech company that partners with luxury hotels to provide on-demand hair and makeup services to hotel guests. We have built a web platform that makes it just as easy to order a