Wait Assistant Pazzaluna Urban Italian 5 reviews - Saint Paul, MN
Part-time Company: Pazzaluna Urban Italian ABOUT PAZZALUNA The
critically-acclaimed and award-winning Pazzaluna Urban Italian
restaurant specializes in serving authentic regional Italian food
featuring fresh ingredients and masterful preparation. Boasting an
award-winning menu, an impressive Italian wine list, a gorgeous
mural-adorned dining room and an uncommonly high level of service,
Pazzaluna has earned its reputation as one of the best nights out the
Twin Cities has to offer. Managed by Morrissey Hospitality Companies,
Inc. ESSENTIAL DUTIES AND RESPONSIBILITIES * Collects and transports
food orders from kitchen, adds the appropriate garnish and serves to
patrons. * Checks food orders for accuracy and spec presentation and
ensures no blemishes exist on plates prior to serving. * Serves food
according to standards and to established service sequence. * Expedites
the service line when necessary. * Responsible for the cleanliness and
organization of the expeditor line. * Cleans and polishes glassware,
flatware, and equipment. * Stocks/replenishes an adequate supply of
clean linen, flatware, glassware, china and To Go supplies based on
expected business volumes. * Provides positive guest recognition and
relations through personal performance. * Responds to guest questions.
Provides guest assistance, direction and information as needed. *
Pre-busses tables by removing china and flatware in order to present
delivered food and replaces flatware prior to each course. * Transports
dirty dishes/glassware, etc. from dining room to kitchen and places
items into proper cleaning receptacles such as glass racks and
silverware bins. * Replaces needed paper supplies for the POS system. *
Accurately assembles and fills To Go orders. * Supports and assists
servers. * Supports host staff with seating guests; service and bus
staff with bussing dirty tables, cleaning floors, arranging tables,
making pre-sets, and filling water glasses. * Removes trash, sweeps and
mops floors. * Attends required meetings, pre-meal meetings and training
sessions as assigned. * Exercises care, performs required maintenance
and ensures all operating instructions, safety standards and guidelines
are followed in relation to Pazzalunas equipment and/or facility assets.
- Uses the wait assistant checklist to ensure no task is missed. *
Energizes people and is passionate about guest service. * Exhibits a
personal commitment to the company and its success. * Exemplifies
Pazzalunas culture by embracing the mission and values articulated. *
Maintains strict confidentiality on appropriate issues. * Consistently
follows all company and departmental standards and procedures. *
Maintains a positive work environment with all team members and fosters
a team oriented approach to accomplish tasks. * Develops positive
relationships with peers and employees. * Communicates with co-workers
and manager/supervisor in a professional manner to ensure smooth service
to guests and a positive team effort to both front and back of the
house. * Follows all safety and maintenance procedures. * Completes job
responsibilities in a quick, efficient and effective manner. * Keeps
department head or supervisor promptly and fully informed on all
problems or unusual matters of significance coming to his/her attention
so prompt corrective action can be taken when appropriate. * Works
flexible hours, reports to work on time and complies with company dress
code. * Responds well to a strong training culture, which will result in
being coached by supervisors and managers consistently. * Completes all
other duties as assigned and any duties management deems necessary for
the successful operation of the restaurant. ABOUT MORRISSEY HOSPITALITY
COMPANIES, INC. Morrissey Hospitality Companies (MHC), located in Saint
Paul, Minnesota, is a leading full-service hospitality management
company with a prestigious portfolio of hotels, restaurants and sports
and entertainment venues. Our mission is to be the regional leader in
the management and ownership of quality hospitality brands and we
specialize in providing unique and guest-focused experiences. Our
commitment to quality begins with Authentic Hospitality. WHY MHC? This
market-leading catering company is managed by MHC, located in St. Paul,
Minnesota. We are the regional leader in the management and ownership of
quality hospitality brands and are looking for individuals with the
passion to outperform competitors and deliver on our promise to provide
Authentic Hospitality. We offer: * 401(k) with company matching * Health
& Wellness program * A work hard, play hard team environment with
opportunities for growth and professional development Qualifications
MINIMUM REUIREMENTS * Education: High school diploma or general
education degree (GED) * Experience: 6 months to 1 year related
experience and/or training in a fine dining, high-volume, high energy,
upscale food and beverage environment. * Must be thoroughly
knowledgeable on menu, food preparation, beer, liquor, and wine
programs. * Must be proficient in restaurant seating standards, table
numbers and position numbers. * Must have current knowledge on local,
regional and national food and beverage trends. * Must be able to
multi-task in a fast paced environment. * Must be proficient in proper
table etiquette. * Must be outgoing, friendly and guest-focused. * Must
possess excellent organizational skills, strong ethics and honest
behavior. * Must adhere to all city, state, and food safety and
sanitation requirements. * All team members must maintain a neat, clean
and well-groomed professional appearance (specific standards available).
- Ability to read and speak English. Ability to read and comprehend
simple instructions, short correspondence, and memos. Ability to present
information in one-on-one and small groups situations to guests,
clients, and other employees of the organization. * Ability to add and
subtract two digit numbers and to multiply and divide with 10s and 100s
- Ability to apply common sense understanding to carry out detailed but
uninvolved written or oral instructions. Ability to deal with problems
involving a few concrete variables in standardized situations. * The
physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. * While performing
the duties of this job, the employee is regularly required to talk or
hear. The employee frequently is required to stand; walk; use hands to
finger, handle, or feel; reach with hands and arms and grasp. The
employee must frequently lift and/or move up to 50 pounds. Specific
vision abilities required by this job include close vision, far vision,
peripheral vision, depth perception, and ability to adjust focus. * OSHA
laws require the use of the following Personal Protective Equipment
(PPE) when performing work duties that have the potential of risk to
your health or safety: None * Team members will be trained in the proper
use and care of assigned PPE. The restaurant provides the required PPE.
It is your responsibility to report defective, damaged or lost PPE or
equipment that does not fit properly to your manager. * The work
environment characteristics described here are representative of those
an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. * While performing the
duties of this job, the employee is occasionally exposed to wet and/or
humid conditions. The noise level is usually moderate. Must be 18 years
of age or older and legally able to work in the United States.
EEO/AA/Disabled/Veterans Morrissey Hospitality Companies Inc. - 10 hours
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