Success. Our Tradition. Your Future.
Are you ready to be a part of a family? One that values their people, acts with integrity and is committed to 100% Guest Satisfaction?
At Perkins Restaurant & Bakery, our Managers are part of the Perkins extended family and the families we serve. We have the exceptional opportunity to make every day dining experiences as special and extraordinary as those who are dining with us as part of a special occasion!
If you are ready to be a part of a 60 year tradition of success and excellence, we'd like you to apply to be a part of our family!
Service Manager
The Service Managers is responsible for all front-of-the house operations and assists the General Manager in the restaurant operations to ensure planned sales and profit levels are met or exceeded. Additional responsibilities include:
People
Provide direction to front-of-house staff, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
Assists the General Manager in planning and analyzing administration and operations manpower.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Conducts employment activities to include staffing, scheduling, coaching, training, and conducting performance reviews with all heart-of-the-house personnel, as well as recommending salary increases and handling documented constructive coaching.
Ensures the thorough training and development of Service Leaders, Certified Trainers, and other non-exempt personnel directly supervised, and the documentation thereof.
Brand
Implementation, management, and enforcement of company policies, procedures, programs, and performance standards.
Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and specifications.
Sales
Attends unit management meetings, makes presentations as requested.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Active management of the dining room and execute Guest satisfaction standards at each table.
Profit
Ensures the unit's compliance to efficiency and service standards with a sufficient number of well-trained and productive employees.
Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
Requirements
Service Manager Key Qualifications:
Must possess excellent communication and supervisory skills.
Need at least two years of supervisory experience in restaurant management; similar concept preferred.
Perkins provides a full benefits package including:
Paid Vacation
Paid Sick Days
Medical, Dental, Vision and Life Insurance
Short Term and Long Term Disability Insurance
Monthly and Annual Bonus opportunities
As a People First organization, we focus on the strengths and talents of our team to help them grow and achieve their personal and professional goals.