Job Description

Support resort operations by performing project-driven maintenance tasks that require multiple trade skills, including drywall, painting, texture finishing, plumbing, electrical work, and flooring repairs. Individual must possess and adhere to the following core values:

• Integrity – Doing what’s right when no one is looking
• Passion – Creating positive impact
• Work Ethic – Having pride in your work

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership.
• Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping.
• Experience in troubleshooting, replacing, and repairing minor electrical components such as receptacles and ballasts.
• Experienced in troubleshooting and repairing household appliances and fixtures.
• Knowledge of HVAC equipment and the ability to perform basic preventive maintenance & troubleshoot.
• Repair interior & exterior walls, wall coverings and ceilings including texture, painting, and caulking.
• Repair and replace tile & grout, vinyl and/or carpet as applicable.
• Ability to work with pools, spas, and features including chemical balancing and cleaning duties.
• Actively participates in procurement and inventory process to ensure materials and tools are on-site for work.
• Ability to effectively operate resort operations devices & software (HotSOS and other applicable).
• Communicates professionally through radios, phones, emails, and verbal communications.
• Perform custodial and maintenance duties, as required by resort leadership.
• Ability to safely use hand tools, electrical & battery powered tools required by the job.
• Ability to work using ladders, scaffolds, lifts utilizing appropriate PPE.
• Must have the ability to follow safety guidelines & practices.
• Recognizes and identifies potential safety or security hazards in the property.
• Ability to communicate and interpret guest needs by positively interacting towards resolutions.
• Must comply with all CFI/Westgate Resorts policies and procedures.
• Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior.
• Other duties as assigned by resort operations leadership.

Qualifications

• Minimum High School diploma.
• Minimum of 1-3 years in Engineering/Maintenance operations in a resort or commercial environment.
• Must have and maintain valid Driver’s license.
• CPO license as required by Resort
• The team member must regularly lift and/or move, push and/or pull up to 50+ pounds.
• Communicative to excel in guest and peer relations.
• Ability to be versatile, work well under pressure and execute to meet deadlines.
• Must communicate effectively with immediate supervisors and resort leadership.
• Written and verbal communication in English is expected.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.