Job Description

Supports resort operations by executing advanced project-driven maintenance tasks across multiple trade disciplines. This role requires increased technical acumen to independently perform complex maintenance and renovation projects, complete preventive maintenance, and manage work orders with minimal supervision.

Individual must possess and adhere to the following core values:

• Integrity – Doing what’s right when no one is looking
• Passion – Creating positive impact
• Work Ethic – Having pride in your work

As a Project II , you will:

• Lead engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership.
• Install and repairs interior & exterior walls, coverings and ceilings including framing, painting, and caulking.
• Installs and replaces tile & grout, vinyl and carpet as applicable.
• Actively participates in procurement and inventory process to ensure materials and tools are on-site for work.
• Communicates professionally through radios, phones, emails, and verbal communications.
• Perform custodial and maintenance duties, as required by resort leadership.
• Must have the ability to follow safety guidelines & practices.
• Recognizes and identifies potential safety or security hazards in the property.
• Communicate and interpret guest needs by positively interacting towards resolutions.
• Must comply with all CFI/Westgate Resorts policies and procedures.
• Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior.
• Other duties as assigned by resort operations leadership.

Qualifications

• Minimum of 3 years of hands-on trade & maintenance experience in a resort or commercial environment.
• Must be detail-oriented with effective communication and interpersonal skills.
• Ability to adapt to various tasks, perform effectively under pressure, and meet deadlines consistently.
• Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping.
• Experience in troubleshooting, replacing, and repairing electrical components such as circuits and disconnects.
• Experienced in installing, troubleshooting and repairing household appliances and fixtures.
• Experienced in HVAC systems with ability to install and perform preventive maintenance & troubleshooting.
• Ability to work with pools, spas, and features including chemical balancing and cleaning duties.
• Ability to effectively operate resort operations devices & software (HotSOS and other applicable).
• Ability to safely use hand tools, electrical & battery powered tools required by the job.
• Ability to work using ladders, scaffolds, lifts utilizing appropriate PPE.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.