Job Description

Schedules all professional learning staff according to utilization guidelines for onsite and remote assignments matching capabilities to customer needs and consultant availability. Works closely with departments within customer success team.

In this role you will:

• Understand and apply utilization guidelines when scheduling implementation staff for onsite and remote assignments
• Provide utilization activity reports to customer success leadership
• Conduct consultative planning calls with customers to understand professional learning needs
• Develop Professional Learning Plans for customer sessions
• Schedules and plans professional development for facilitation team
• Utilize multiple components of company CRM system to document, schedule and track metrics of service events
• Maintain accurate records and complete all required documentation
• Plan consultatively with customers regarding professional development requests
• Communicate effectively with internal teams and external stakeholders

Qualifications

The ideal candidate will have:

• CRM system knowledge
• Knowledge of MS Excel
• Ability to work in a solution oriented, fast paced environment
• Strong organization skills to manage multiple tasks and multiple priorities
• Exceptional oral and written communication skills
• Proactive and growth mindset
• Virtual meeting software familiarity

Bonus points for:

• Knowledge of Renaissance products such as Freckle, myON, Accelerated Reader, Star 360, Schoolzilla, myIGDIs
• Experience working in a K-12 learning environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: $37,200 - 55,900

This range is based on national market data and may vary by location.

Benefits :

• World Class Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 13 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, minorities, individuals with disabilities, and protected veterans, may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need into the future. We hope you're open to learning new skills to grow with us. Make our team, your team!

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.” Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work and our products. Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

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Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.