COMPANY OVERVIEW
At Residence Inn, we believe in openness, freedom and traveling the way one loves to live. We deliver and elevate an experience where our guests can truly live their life on the road. Our team members are empowered to make sure our guests don’t just feel like a guest; they feel like one’s self.
We would like to welcome you on a journey to be connected to something bigger than oneself and become part of the Residence Inn family! We are always looking for great people who are passionate, committed to being the best, and ready to jump into any situation to give a helping hand. With a variety of positions, we are confident you will find the perfect within our hotel. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today!
JOB SUMMARY
As Maintenance Technician, you play a key role in keeping our hotel equipment running properly which will extend the life of our equipment and keep our guests satisfied during their stay. You will perform general repairs in and around the hotel as needed to ensure the hotel remains in good physical condition for guests. This is done through preventative maintenance and responding quickly to requests from guests and other team members.
RESPONSIBILITIES
Receives written work orders or verbal instructions from supervisor.
Performs a variety of repair and maintenance tasks, including, but not limited to carpentry, plumbing, electrical work, painting, and masonry.
Maintains all fixtures and equipment according to preventative maintenance schedule and records such maintenance in log book.
Replaces worn or damaged parts such as hoses, wiring, and belts, in small machines and equipment.
Assists other departments with moving furniture and unloading and storing supplies.
Cleans internal areas of buildings, including sweeping and mopping.
Maintains cleanliness of public areas, storage areas, and parking lot.
Empties trash cans and consolidates trash for weekly pickup.
May operate snow removal equipment to maintain parking lots and sidewalks.
Maintains and services pool and spa areas including testing and recording as stated by State and City regulations.
Keeps accurate records of key controls.
Ensures good relationships with internal and external customers and contractors.
Responds to guest requests and complaints timely, efficiently, appropriately and in a friendly manner; escalates complaints to management when necessary.
QUALIFICATIONS
Specialization in technical crafts (HVAC, electrical, plumbing, etc.) is preferred. An ability to advance knowledge in these areas is essential.
Able to utilize quick thinking and apply quick resolution to hotel maintenance issues in accordance to the brand standards.
Able to prioritize, organize, and manage multiple tasks.
High degree of attention to detail.
Able to work on your own or in teams.
High School Diploma or GED equivalent preferred; two years of college or vocational training in electrical or mechanical engineering or plumbing preferred.
Previous facilities maintenance, plant operations or engineering services experienced preferred.
BENEFITS
Associate Hotel Discounts Worldwide!
PTO Accrual from day one!
Health, Dental and Vision Insurance
401(k) with Employer Match
Short Term & Long Term Disability Insurance
Paid Life Insurance
Employee Assistance Program