Job Description

What You'll Do as a Retail Attendant:

The Retail Attendant at Westgate Resorts supports the daily operation of the market/minimart by providing excellent customer service, operating the register, restocking products, merchandising, and keeping the store clean and organized. This role also prepares Starbucks™ beverages and assists with pizza preparation, ensuring quality and consistency. With strong product knowledge and attention to detail, the Retail Attendant helps create a friendly, efficient, and welcoming shopping experience for all guests. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

• Support daily opening, running, and closing procedures as assigned.
• Greet customers and provide friendly, courteous assistance throughout the store.
• Answer product questions, offer recommendations, and highlight promotions to enhance the guest experience.
• Assist customers in locating merchandise, resolving concerns, and ensuring overall satisfaction.
• Prepare and serve coffee and other hot beverages according to established recipes and quality standards.
• Assist with pizza preparation, including assembling pizzas, preparing ingredients, and maintaining food quality standards.
• Maintain food safety and sanitation standards while preparing and serving food and beverages.
• Operate the POS system efficiently to process purchases, returns, exchanges, and refunds.
• Handle cash, card, and digital payments in accordance with company cash-handling procedures.
• Maintain a clean, organized, and sanitized environment, including food prep areas, counters, equipment, and floors.
• Stock, rotate, and replenish merchandise, ingredients, and supplies using proper product rotation practices.
• Ensure products are properly labeled, priced, faced, and displayed according to company standards.
• Assist with inventory counts and notify supervisors of shortages, discrepancies, or product issues.
• Set up and maintain promotional or seasonal displays as directed.
• Remove expired, damaged, or out-of-date products to maintain quality and safety standards.

Qualifications

What You'll Bring:

• High school diploma or general education degree GED.
• Must be over 21 years old.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Has or is able to obtain SMART Certification within 30 days of hire.
• Valid Drivers License.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

If you love creating clean, welcoming spaces for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.