Job Description

Westgate Resorts is seeking a Revenue Coordinator to join our high-performing Revenue Management team in Ocoee, FL. The Revenue Coordinator supports daily hotel and resort revenue operations, including rate updates, data entry, reporting, and inventory maintenance across 65+ Westgate resort destinations. This is an excellent opportunity for someone looking to start their career in hospitality analytics, revenue management, or resort operations while gaining hands-on training and exposure to enterprise-level systems.

In this role, you’ll work on-site in our Ocoee office and will collaborate closely with Revenue Managers, Reservations Specialists, and key corporate teams to ensure accurate pricing, competitive positioning, and real-time availability across multiple systems. You’ll also assist with daily reporting, troubleshooting rate discrepancies, and helping maintain data integrity to support strategic revenue decisions across the Central Florida portfolio and nationwide properties.

The ideal candidate is detail-oriented, comfortable working with numbers, eager to learn, and thrives in a structured office environment. You bring strong communication skills, accuracy in data entry, and the ability to multitask across time-sensitive priorities. This role offers significant exposure to hospitality technology platforms, rate management tools, and cross-functional teamwork—making it a strong entry point for career growth within Westgate’s Revenue, Analytics, and Operations departments.

What You’ll Do (Other duties as assigned)

• Assist the Revenue Manager in executing pricing strategies and applying inventory restrictions to support revenue performance.
• Track daily inventory movement to identify opportunities that maximize rental availability, occupancy, and profitability across Westgate properties.
• Conduct comprehensive rate and inventory audits within SynXis to ensure proper mapping, accuracy, and consistent rate display across all distribution channels.
• Review online booking channels from the guest perspective to ensure all published rates display correctly and consistently.
• Manage, update, and maintain accurate rate configurations across SynXis, Expedia, Booking.com, and additional OTA platforms.
• Perform rate and inventory audits in CSD and Resort Solutions to verify proper mapping and rate display across channels.
• Generate and distribute daily, weekly, and monthly revenue reports, as directed by the Revenue Manager, to support pricing and inventory decisions.

Qualifications

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Bring:

• One to two years of related experience in hospitality, administrative support, data entry, reservations, or a similar office environment.
• High school diploma or GED; one to two years of related experience and/or training; or an equivalent combination of education and experience.
• Exceptional attention to detail with the ability to maintain accuracy across multiple systems and time‑sensitive tasks.
• Team‑oriented mindset with strong interpersonal skills and a willingness to support cross‑functional partners.
• Effective verbal and written communication skills for collaborating with Revenue Managers and internal departments.
• High energy, enthusiasm, and self‑confidence with a proactive approach to learning and problem-solving.
• Working knowledge of Microsoft Excel, Word, and Outlook; comfortable navigating spreadsheets, reports, and basic data entry tasks.

Join one of Central Florida’s leading hospitality brands and grow your career in revenue management at Westgate Resorts. Apply today!

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.