Job Description

Your Impact and Responsibilities:

• Manage daily posting and channel upkeep across brand social platforms, including Facebook, Instagram, TikTok, Threads, X, and YouTube
• Support planning and updates for the @raisingcanes and @toddgraves content calendars
• Assist with copywriting and content creation, including photoshoots and collaborations with agency partners
• Partner with the Creative Team to ideate and capture trend-based, food-focused, and social-first content
• Support social reporting, including performance analytics, insights, and sentiment monitoring
• Handle channel maintenance tasks such as profile updates, bio links, and information page housekeeping
• Manage social requests from local teams, including publishing, boosting, and coordinating agency needs
• Support community management by engaging with customers, monitoring sentiment, and escalating issues when appropriate
• Identify user-generated content for brand use and secure necessary permissions
• Execute surprise-and-delight initiatives and coordinate communication with giveaway recipients

Travel Requirements:

• Up to 25%

Qualifications

Required Qualifications:

• 2-3 yeas of agency or client-side social media management experience
• Bachelor's degree in marketing, advertising, or related field
• Proven experience managing major social platforms (Facebook, Instagram, TikTok, X, YouTube) and familiarity with scheduling and reporting tools like Sprinklr
• Strong writing, communication, and collaboration skills, with the ability to work quickly under time constraints
• Detail-oriented, strong organization skills, and flexibility to work weekends, holiday, early mornings, and evening
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and Word

Preferred Qualifications

• Interest in popular culture, including sports, music, and entertainment

Additional Information

All your information will be kept confidential according to EEO guidelines.

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