Qualifications
Performance Requirements: (Knowledge, skills and abilities)
- Ability to read and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to analyze gaming statistics and investigate discrepancies thoroughly.
- Ability to write effective reports.
- Ability to view surveillance footage and find conclusive supporting video facts.
- Ability to respond to inquiries from Team Members or guests.
- Ability to communicate effectively in one-on-one, small group, and large group situations.
- Ability to read, write and communicate verbally in English.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent, and to interpret data from graphs.
- Ability to apply common sense reasoning to a variety of situations.
- Full Knowledge and understanding of company and department rules, policies, and procedures.
- Ability to watch and protect Craps, Blackjack, Roulette, Baccarat, and Specialty Games.
- Ability to complete thorough Player Evaluations on Craps, Baccarat, Roulette, and Blackjack.
- Knowledge of Slot Advantage Play
- Experience working with BJ Survey and eConnect
- Works well in a team atmosphere.
- Must be able to effectively make decisions in the room
- Must be able to conduct larger scale gaming investigations
- Must be able to detect schemes, cheating activity, and advantage.