Part Time Roadie Support Representative Texas Roadhouse 3,807 reviews - Louisville, KY 40205 Full-time, Part-time Description: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A Roadie Support Representative must have good customer service skills, be able to analyze an incoming issue or question and follow through to resolution. A Roadie Support Representative is able to assist the customer in a clear and effective manner over the phone and via email. They are able to record detailed accounts of actions taken to resolve an issue and have the ability to manage a wide range of issues simultaneously. * Answer support phone calls * Help diagnosis issues and questions to provide solutions for the customer * Use service desk software to log calls and track tickets * Data Entry assist when needed on various projects * Distribute incoming mail for the payroll department when needed * Other miscellaneous administrative functions to support the people department Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Texas Roadhouse® is an equal opportunity employer and all qualified applicants are considered without regard to race, religion, color, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. Requirements: Education: High School Graduate or GED equivalent Experience: +1 year of experience of customer service preferred, +1 year of experience of restaurant experience is preferred Other Requirements: Bilingual preferred; verbal and written communication skills in both English and Spanish WORK ENVIRONMENT An office environment in a controlled atmosphere building The Company has reviewed this job description to include essential functions and basic duties. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Additional Info: 6 hours ago - save job - apply on company site Apply On Company Site Other jobs you may like Sales Support Representative 3 -- Louisville,... Humana West Buechel, KY 14 days ago Sales Support Associate Lowe's Inc. Clarksville, IN Lowe's - 1 day ago Sales Support Associate-Saturday and Sunday o... Lowe's Inc. Louisville, KY Lowe's - 2 days ago News Sales Support Specialist - Media Spectrum Louisville, KY 2 days ago * Roadie Support Representative jobs in Louisville, KY * Jobs at Texas Roadhouse in Louisville, KY * Roadie Support Representative salaries in Louisville, KY Texas Roadhouse Texas Roadhouse 3,807 reviews Texas Roadhouse is a chain restaurant that specializes in steaks and promotes a western theme. Texas Roadhouse Corporation is headquartered... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume