Wholesale Account Specialist Tommy Bahama 257 reviews - Federal Way, WA LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, its a lifestyle! Live the Island Life as an ambassador of our brand, representing the seasons stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service! SET THE COURSE Responsible for maintaining a defined sales territories by managing Wholesale sales orders, communicating directly with Wholesale accounts, and providing support to the Tommy Bahama sales team. As a member of the Service Center they also provide support to the Guest Services department as needed. BE THE ISLAND GUIDE * Handle phone sales and respond to inquires on order status. Track with shippers to verify status when necessary. * Respond to wholesale customers requests for additional orders by checking availability and up sell where possible. Key At Once orders and review daily reports for order status.

• Process incoming EDI orders per guidelines. * Manage and review orders received via VRlink order management tool. Make corrections and adjustments where necessary. * Enter booking orders not entered by sales directly into Blue Cherry. * Review weekly reports run by customer service supervisor to ensure order style detail is correct. Update in system if needed and inform customer. * Set up seasonal reports for sales team to receive via email. * Update orders if there are changes requested by customers, sales or internal departments. * Fulfill special customer request, such as provide UPC codes and special shipping requirements. * Coordinate changes to orders with Allocations, Merchandising, and Sales staff. * Assist other Customer Service Reps as directed by supervisor. Includes covering other desks while a CSR is out of the office. * Provide daily queue support as scheduled. * Provide backup information for claims analyst. * Support Guest Services as needed. ESSENTIALS FOR LIFE IN PARADISE * High School diploma or GED * 1-2 years in retail or wholesale preferred. * 2 years of customer service experience. * 2 years general office experience * Must be detail oriented * Strong computer skills with Word, Excel, and Email, and the ability to learn new applications/systems * Familiarity with order management system preferred. * Excellent communication skills; written and verbal * Ability to muli-task. * Customer Service experience. Mahalo (thank you) for your interest in Tommy Bahama! 4 hours ago - save job - original job Apply On Company Site Other jobs you may like Wholesale Account Specialist Tommy Bahama - Federal Way, WA 30+ days ago YMCo Account Specialist - On Premise Wine Columbia Distributing - Kent, WA 19 days ago YMCo Key Account Specialist, The Estates Grou... Columbia Distributing - Kent, WA 30+ days ago BR49 Bilingual Account Specialist thyssenkrupp Aerospace - Kent, WA thyssenkrupp - 25 days ago Account Servicing Specialist Johnson Service Group Inc. - Kent, WA 30+ days ago Easily apply * Wholesale Account Specialist jobs in Federal Way, WA * Jobs at Tommy Bahama in Federal Way, WA * Wholesale Account Specialist salaries in Federal Way, WA Tommy Bahama Tommy Bahama 257 reviews Tommy Bahama is part of Tommy Bahama Group, Inc., a wholly owned subsidiary of Oxford Industries, Inc. (NYSE:OXM). Established in August... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume