Job Description

The Trades II - HVAC position supports resort operations by performing HVAC tasks, including projects, preventive maintenance, and work orders. To perform this job successfully, the individual must effectively perform each essential function. Additionally, the candidate must embody the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

As a Trades II - HVAC, you will:

• Perform projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
• Execute daily tasks and assigned projects in HVAC systems, supporting other trades as needed.
• Expertly troubleshoot and perform preventive maintenance on split units, air handlers, condensers, ice machines, refrigeration equipment for food and beverage, appliances, and exhaust fans.
• Install or replace HVAC components such as compressors, coils, refrigerant line sets, and other key parts.
• Conduct routine inspections for safety, mechanical integrity, and quality assurance as directed by management.
• Read and interpret technical data and O&M manuals.
• Actively participate in procurement and inventory processes to ensure materials and tools are available on-site.
• Effectively operate resort operations devices and software (HotSOS).
• Communicate professionally through radios, phones, emails, and verbal communications.
• Perform maintenance and cleaning tasks as required by resort leadership.
• Safely use hand tools, power tools, and battery-powered tools for HVAC work.
• Work using ladders, scaffolds, lifts, dust masks, and in confined or narrow spaces.
• Follow safety guidelines and practices.
• Identify and report potential hazards on the property.
• Communicate and interpret guest needs through positive interactions to ensure resolutions.
• Adhere to all CFI/Westgate Resorts policies and procedures.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Qualifications

• Minimum of 3 years of hands-on experience in HVAC maintenance in a resort or commercial environment.
• HVAC technical certification or license required.
• Written and verbal communication in English is required.
• Valid driver’s license required.
• Must regularly lift, move, push, or pull up to 50+ pounds.
• Must be detail-oriented with effective communication and interpersonal skills.
• Ability to adapt to various tasks, perform effectively under pressure, and meet deadlines consistently.
• Must communicate effectively with supervisors and resort leadership.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.