Job Description

Assist all owners and internal customers offering 5star customer service via phone calls to the Owner Relation Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Speak with owners that call after 30days from the date of purchase
• Answer owner questions, book reservations, take payments and all tasks related to the 5 star standard
• Provide service to owner requests within the departmental guidelines
• Maintain appropriate departmental logs, CSD, MR, etc.

Qualifications

High school diploma or general education degree (GED) equivalent required; or one to three months related experience and/or training; or equivalent combination of education and experience.

Westgate Sales Training and experience is required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

WHY WESTGATE?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Tuition Assistance
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs
• Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines.

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccomodations@wgresorts.com with the job title and the location of the position for which you are applying.