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Hotels Corp Agent

Westgate Resorts

Hotels Corp Agent

Ocoee, FL
Full Time
Paid
  • Responsibilities

    Job Description

    Our mission in HotelsCorp is to create and nurture inbound programs for CFI that generate tours. This position will be responsible for providing our customers with the widest selection of hotel accommodations, destination services and specially discounted vacation packages at a great price over the phone.

    • Responsible responding to incoming phone calls 
    • Answer questions regarding resort amenities, unit descriptions, location and travel directions, and reservation confirmations.
    • Qualify customers and hook guests on a tour presentation
    • Book reservations
    • Familiarity and efficiency with computer systems, knowledge of seasonal rates and awareness of black-out dates.
    • Confirm/Cancel reservations 
    • Cross-sell - Sales skill with the ability to determine needs.
    • Problem resolution - Ability to solve problems without hesitation.
  • Qualifications

    Qualifications

    • Minimum of six months experience in sales
    • Ability to make decisions quickly based on vacation needs of prospect
    • Personal computer experience

    MUST PROVIDE PROOF OF BEING FULLY VACCINATED AGAINST COVID-19 PRIOR TO START OF EMPLOYMENT.

    Additional Information

    WHY WESTGATE?

    • Comprehensive health benefits – medical, dental and vision
    • Paid Time Off (PTO) – vacation, sick, personal
    • Paid Holidays
    • 401K with generous company match
    • Get access to your pay as you need it with our Daily Pay benefit
    • Wellness Programs
    • Tuition Assistance
    • Fun, family culture
    • Employee Assistance Program (EAP)
    • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.) 
    • Advancement & development opportunities
    • Community Involvement Programs
    • Safe working environment where all Team members are COVID19 vaccinated

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Hospitality