Job Description

Join the Experiences team as an Activities Coordinator and become one of the authors of our story. The Activities Coordinator is responsible for the oversight and success of various complementary and paid guest experiences at Wildflower Inn & Spa. They are someone who is organized and efficient while having the ability to speak and work with guests to ensure they have a memorable experience. The Activities Coordinator will play a key role in pre-arrival and daily operations as well as be cross-trained to assist in every department and aspect of the hotel. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.

The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, art, fashion, music and private group business. This is a great opportunity for a hyper-organized, detail-oriented individual who is curious and passionate about any of these fields and how they impact the guest experience. The Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.

● Programming/Events/Experiences/Festive/Holidays/Groups

• Ensuring plan, setup and execution is on-point and consistent
• Managing setup + hosting one-off events (ex. Easter egg hunt)
• Managing day to day operations and movement of Activities team

● Group Experiences

• Coordinate and communications pre-arrival with Events team
• Booking with vendors and curating group needs
• Point of contact/’captain’ for Group Experiences overseeing and working with Banquets team for smooth and complete execution

● Weekly Programming Calendar

• Managing and implementing with activities team
• Managing and balancing with group bookings
• Scheduling activities team as needed for weekly coverage

● Experiences collateral/signage

• Managing and implementing

● Experiences OS&E

• Purchasing, organizing, managing inventory and storage
• Maintain experience venues addressing and following up on maintenance & repair issues, organization of storage areas with activities team

● Local partners/vendors

• relationship management and invoices
• cross checking billing & charges accuracy

● Experience marketing + communications

• Updating website, special collateral and calendars
• capturing videos/content of experiences + events
• supporting with Alice texts re: programming/experiences
• joining AM and dept rallies to share updates on upcoming programming, new experiences etc

● Experience SOPs & 2024 Programming Calendar with Experience Manager ○ managing our internal docs, distributing to team

• documenting correct setups, distributing to team

● Experience training with Experience Manager

• organizing training sessions for team members
• organizing team member participation in experiences

● Experience sales

• engaging guests to push experience sales***booking is still owned by Concierge

● Guest Journey

• supporting with implementation and execution of amenities, welcome & departure

● Miscellaneous creative projects and brand maintenance throughout property

The pay range for this position is $23/hour - $25/hour. This position is also commission eligible. This is the pay range for this position that Wildflower Farms reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• A willingness to follow procedure, complete tasks in a timely, accurate, and efficient manner, maintain proper attendance, and comply with company policies.
• Adaptability, strong organization and time management skills.
• A passion for visual excellence and consistency.
• Clear and strong communication, working with all departments of the hotel.
• Detail oriented with a desire to present all activities and gifts at the highest standard.
• Independent worker who can be a leader and assistant to the experiences team.
• Have a positive demeanor and a sense of adventure who regularly enjoys outdoor, nature, culinary and arts related activities.
• Long periods of standing, stooping, stretching, bending, walking and lifting up to 50 pounds. Able to withstand certain amounts of hot and cold temperatures.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.