Job Description

RESPONSIBILITIES: 

• Ensuring service standards are met every day resulting in guest satisfaction
• Leading, coaching, teaching, developing, and mentoring team members
• Monitoring the performance of the resort through analysis of guest satisfaction systems
• Maximizing the resort's profitability by utilizing financial tools and strategies to improve profitability, control expenses, and increase productivity

Qualifications

WHAT ARE WE LOOKING FOR?

• Previous New York hotel experience required
• Open availability; open to working any days, any shift, and on call
• Experience in managing the Front Desk, Housekeeping, and Engineering departments
• Union experience

Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic

Additional Information

WHY WESTGATE?

• Full benefits package on the 1st of the month after 60 days, including sick and vacation time, medical, dental, vision, and retirement/401k, disability plans and more!
• Employee Assistance Program
• Team Member discounts on resort stays and in restaurants

Our team members are valued, recognized, heard, respected, empowered... and KEY to our organization’s success