Job Description

Essential Responsibilities

• Intake and evaluate Team Member grant request from the **** David’s Dollars Team Member Crisis Fund.
  • Work directly with TMS to obtain all necessary documentation.
  • Make recommendations about financial assistance for Team Members.
  • Follow through with approval or denial process, including counseling Team Members on additional resources, check requests, booking emergency travel etc.
  • Work with Foundation Senior Manager for recommendations, process and feedback.
• Maintain all tracking and reporting of requests, grants, referrals and denials.
• Manage loans given by David’s Dollars Team Member Crisis Fund to assist Team Members in lieu of grants.
• Maintain and update the community resource list for all resort communities
• Assist with Foundation’s Military Weekend event in December and other events as needed

Qualifications

• Experience in social work or relevant education
• Ability to maintain strict confidentiality
• Proficiency with Microsoft Excel, Word, Outlook and PowerPoint
• Strong, problem-solving, organization, critical thinking, and time management skills
• Exceptional verbal, written and presentation skills with attention to detail and quality
• Exceptional listening skills
• Very organized with an ability to work in a high stress, fast-paced environment to help maintain all project information and documentation
• Must be able to multi-task and prioritize work with Team Members
• Strong customer service skills
• Bilingual a plus
• Ability to work independently and as part of a team

PHYSICAL DEMANDS

The team member must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT
The majority of the work involved in this position will be conducted in an office setting. **** The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.

Additional Information

Why Westgate?

• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.