Job Description

As a Laundry Service Maintenance Manager, you will:

• Manage the maintenance team’s budget by tracking expenses and by proactive procurement.
• Responsible for the procurement and inventory of all tools and materials purchased and/or assigned to the maintenance team.
• Coordinates, supervises, and leads all engineering projects and preventive maintenance tasks and repairs.
• Proactively resolves maintenance issues, processes, and communicates resolutions.
• Develops and maintains departmental schedule to support laundry operations.
• Manage team through expectations and accountability.
• Leads the Safety Committee team for laundry operations.
• Expert knowledge and understanding of maintenance practices for Milnor & Chicago brands laundry equipment.
• Experienced with working with laundry automated railing systems, pneumatics and logic controls.
• Highly experienced in working with steam, pneumatic and hydraulic systems to maintain, repair, replace and improve systems in a commercial laundry.
• Experienced and understanding of how plumbing, electrical and mechanical systems operate and how to troubleshoot to identify and mitigate issues.
• Experienced with laundry equipment’s electronic components, low voltage circuits and computer applications.
• Ability to effectively use devices & software (HotSOS) in the operations.
• Communicate professionally through radios, phones, emails, and verbal communications.
• Perform custodial and maintenance duties, as needed.
• Perform routine inspections on buildings, common areas and mechanical components for safety, mechanical integrity and quality assurance as needed.
• Experienced in tracking, analyzing, and interpreting inspections to ensure proper operation and proactive repairs.
• Expert ability to read & interpret blueprints, technical data, and O&M manuals.
• Must have the ability to recognize and resolve potential hazards in the property.
• Expert ability to use hand tools, electrical and battery powered tools and any other pertinent tool required by the work at hand.
• Ability to work using of ladders, scaffolds, lifts, dust masks and work in confined/tight spaces.
• Must be able to work independently and with minimal to no supervision or support.
• Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior always, as dictated in the Associate’s Handbook.
• Must work diligently to gain knowledge and experience to execute the role to its full potential.
• Other duties as assigned by resort operations leadership.

Qualifications

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic

Requirements

• The individual must be energetic, self-motivated, and expressive with a keen eye for detail.
• Communicative to excel in costumer and peer relations.
• Ability to be versatile, work well under pressure and meet deadlines.
• Minimum of 3 years of leadership experience in a commercial laundry environment.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to lift 50lbs
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Must be able to work in hot, humid conditions near loud, moving machine
• Must be flexible with your schedule and have open availability
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Leadership Responsibilities

• Assists Laundry and Westgate’s leadership with overall direction, coordination, and evaluation of property maintenance
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems
• All of these under the direct responsibility of immediate leadership.

Education and/or Experience

• Minimum High School diploma, Bachelors or Associate’s in a maintenance related field preferred.
• 3 years or more of leadership experience in a resort/commercial environment.
• OSHA Safety Certification preferred.
• Minimum 1 year of computer skills.

Certificates, Licenses, Registrations

• Must have valid Driver’s license from the State where job is located.
• Preferably licensed or certified in the major trades; refrigeration, plumbing or electrical.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.