Job Description

We are in search of a committed and proficient Hotel Maintenance Technician 1 to become an integral part of our vibrant Resort Operations team. The ideal candidate will undertake a crucial role in upholding the resort's facilities, guaranteeing a secure and pleasurable experience for our guests. This position encompasses a diverse array of responsibilities, including preventive maintenance, problem-solving, and addressing guest inquiries promptly and effectively.

• Execute engineering projects as directed by resort leadership.
• Conduct preventive maintenance activities to ensure the optimal functioning of resort facilities.
• Perform basic tasks such as painting, caulking, and repairing wall damages.
• Troubleshoot and address plumbing issues in toilets, tubs, jacuzzis, showers, faucets, and sinks.
• Reset breakers and GFCIs, replace bulbs, and determine voltage using appropriate tools.
• Install, replace, and troubleshoot TVs, remotes, and other electronics.
• Troubleshoot appliances, replace minor components, and assist in full replacements as needed.
• Actively participate in the procurement and inventory process to ensure materials and tools are readily available.
• Utilize resort operations devices and software effectively (e.g., HotSOS).
• Follow safety guidelines and practices while recognizing and identifying potential hazards.
• Embrace additional responsibilities as delegated by management to contribute to the overall success of the guest experience.

Qualifications

• High School diploma.
• Minimum of 1 year of hands-on trades & maintenance experience in a resort or commercial environment.
• Be energetic, self-motivated, and expressive with a keen eye for detail.
• Strong communication skills are essential for fostering positive relationships with both guests and peers.
• Able to adapt to various situations, thrive under pressure, and deliver results within designated timeframes is paramount.

Requirements:

• Must regularly lift and/or move, push and/or pull up to 50+ pounds.
• Must be able to work weekends and holidays as required.
• Must demonstrate proficiency in reading, writing, and conversing in English.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.