Job Description

Ready to put your muscles to the test? Luggage is no match for you! You’re happiest on the move. Whether you’re whisking away luggage or helping a guest get settled, your ultimate goal is to connect with our guests. Does this sound like you? If yes, apply with Westgate today!.

As Bell Staff, you will:

• Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
• Inspects guests’ room to ensure furnishings are in order and supplies are adequate.
• Explains features of room such as operation of radio, television, and night-lock, and how to place telephone calls.
• Pages guests in lobby, dining room, or other parts of hotel.
• Delivers messages and runs errands.
• Delivers room service orders.
• Picks up articles for laundry and valet service.
• Calls taxi for guests.
• Transports guests about premises or local areas in car or motorized cart.
• Keeps record of calls for service.
• Delivers packages, suitcases, and trunks, and sets up sample rooms.

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English conversationally. Additionally, the person must possess and adhere to the following core values :

• Integrity
• Passion
• Work Ethic

Requirements:

• Must be available to work weekends, all shifts
• Must be able to stand for long periods of time
• Must be able to lift 50lbs and work in outdoor weather conditions
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
• Must be at least 18 and have a valid driver’s license.
• Excellent customer service skills
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Qualifications

• High school diploma or general education degree (GED)
• One to three months related experience and/or training; or equivalent combination of education and experience

Additional Information

Why Westgate?

• FREE Ski pass benefit (while supplies last).
• FREE Ski & Snowboard and Mountain Bike equipment Rentals.
• FREE garage parking.
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• $2.00 in meals in Team Member Breakroom.
• Comprehensive health benefits – medical, dental and vision.
• Paid Time Off (PTO) – vacation, sick, and personal.
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit.
• Wellness Programs
• Tuition Assistance
• Employee Assistance Program (EAP)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.