Job Description
Act ambassador for the Guest Services and the Resort Property, also controls the overall work product of the Guest Services Department.
DUTIES
- Staff training
- Answer phone calls and provide resort direction
- Assist guests with any inquiry
- Responsible for ensuring a smooth check-in and check-out procedure
- Coordinate the support staff and their daily responsibilities
- Assist in overseeing scheduling of staff
- Interact with departments and assist in solving situations for the front office departments.
- Ensures driver check list is updated daily
- Other duties may be assigned