Job Description

The primary function is to sell event packages to owners and/or guest in order to provide sales tours for resorts located outside of Florida. Team member will sell and activate vacation packages for discounted resort stays and events.  Activation includes manifesting the invites, selling vacation packages and booking the reservations for the stay as well as scheduling the tour date and time. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Sell vacation packages to guests/owners in person and by phone as needed
• Answer and overcome questions or concerns regarding vacation packages
• Provide 5 Star Customer Service to owners’ guests & OPC’s
• Contact owner/guests that have purchased packages for discount stays through outbound calling.
• Manifest invites using SAM’s system by entering all contact information and package details per invite.
• Book reservations and schedule tour date and time.
• Send confirmation and follow up emails for upcoming reservations.
• Maintain a tracking log of tours and reservations booked.
• Complete daily minimum outbound call requirements for department.
• Meet or exceed the quota set for package sales

Qualifications

MUST PROVIDE PROOF OF BEING FULLY VACCINATED AGAINST COVID-19 PRIOR TO START OF EMPLOYMENT 

• 1-2 years of over-the-phone sales experience preferred
• 1-2 years of customer service experience required

Additional Information

WHY WESTGATE?

• Comprehensive health benefits – medical, dental and vision 
• Paid Time Off (PTO) – vacation, sick, personal
• Paid Holidays 
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Tuition Assistance
• Fun, family culture 
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)  
• Advancement & development opportunities 
• Community Involvement Programs
• Safe working environment where all Team members are COVID19 vaccinated

All your information will be kept confidential according to EEO guidelines.