Job Description

Helps the resort sales and marketing operations to run well, handling problems in conjunction with the general managers and informing managers and informing managers of all situations that occurred on the daily operation.

DUTIES

• Assist customers that attend the sales presentation by assuring they stay and complete the 
• tour.
• Verify daily manifest report and complete paperwork at the end of the shift.
• Follow instructions assigned by the Manager and/or Supervisor and inform manager of all problems and management decisions made during the day.
• Confer with the Director of Sales on any non-qualified tour.
• Make decisions on OPC or Broker chargebacks.
• Authorize at its own discretion to resolve issues and conflicts with customers.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty  satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have word processing and spreadsheet knowledge, have good communication skills, be a self-starter without extensive need for direction, work well with others, be organized, focused on accuracy, and be able to meet deadlines. Must be able to work under pressure and handle problems or complaints that may arise with potential owners.

Additional Information

WHY WESTGATE?

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

WESTGATE RESORTS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.