Job Description

Summary

Makes sure that the customer leaves with a full understanding of what they bought and that they happy with their purchase.

Duties

• Explains the documents in detail to new owners
• Demonstrates the highest customer service to new owners through cancellation period
• Checks deals daily
• Manages sales pitch of sales reps
• Communicates with other Travel Club Deeders to make sure all procedures are uniform
• Conducts all follow up calls for new owners
• Ensures Sales reps, Contract processing, and deeding are updated on all changes
• Maintains records of deals, reps, and all involved in each individual deal
• Must always comply with all other department expectations and requirements
• Regular attendance as scheduled is necessary

Qualifications

• A High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience.
• Previous sales experience, preferably timeshare
• Previous customer service experience

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.