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Manager on Duty Cargo Warehouse

Worldwide Flight Services

Manager on Duty Cargo Warehouse

Stockton, CA +1 location
Full Time
Paid
  • Responsibilities

    AT WFS, AS OUR GROUND HANDLING BUSINESS HAS CONTINUED TO GROW YEAR-ON-YEAR ALL OVER THE WORLD, WE HAVE NEVER LOST SIGHT ON ONE IMPORTANT FACT; IT’S NOT THE BIGGEST THAT SUCCEED, IT’S THE BEST.  WE ARE PROUD TO WORK WITH MORE THAN 270 MAJOR AIRLINES AND AIRPORTS GLOBALLY THAT PUT THEIR TRUST IN WFS EVERY DAY.

     

    The work of Manager-on-Duty Cargo Services includes directing supervisory personnel within assigned functional area; overseeing and advising on staffing requirements; monitor/administer discipline/corrective action by or for subordinates; ensuring customer satisfaction by daily feed back; acting as liaison between first level supervisor and upper management.  Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.  Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.  Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.  Read, understand and clarify the implementation of the site specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.  Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.

    Required Skills

    Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors

    Manual, applicable union contract, general business periodicals, professional journals,

    technical procedures, or governmental regulations, airline policy and procedures

    manuals.

     

    Ability to write reports, business correspondence, and procedure manuals.

     

    Ability to effectively present information and respond to questions from groups or

    managers, clients, and customers.

     

    Ability to define problems, collect data, establish facts, and draw valid conclusions

    Required Experience

    Two to five years previous management/specialist supervisory experience in field service duties.  Independent judgment and decision-making skills required.  College degree or equivalent experience. Excellent interpersonal skills, written and oral communication skills.  Familiarity with personal computer software helpful.  Airline pricing experience.  Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.  Ability to read, write, fluently speak and understand the English language.

  • Qualifications

    Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors

    Manual, applicable union contract, general business periodicals, professional journals,

    technical procedures, or governmental regulations, airline policy and procedures

    manuals.

     

    Ability to write reports, business correspondence, and procedure manuals.

     

    Ability to effectively present information and respond to questions from groups or

    managers, clients, and customers.

     

    Ability to define problems, collect data, establish facts, and draw valid conclusions

  • Industry
    Hospitality
  • Locations
    Stockton, CA • Sacramento, CA