Job ID: 1818137 Job Function: Hotel/Resort Operations Food & Beverage Location: Pompano Beach, Florida United States Brand / Resort: Wyndham Destinations Schedule: Full-time Bartender - Sea Gardens Resort 02 Jan 2019 Bartender The Bartender will be responsible for providing excellent guest service as it pertains to the food and beverage outlets of resort. He/She will promptly address guest service needs, complete beverage orders and request, clean and stock all areas based on inventory control. He/she will maintain the companys expected high quality standards and will follow all safety protocols as dictated by company policy. Essential Job Functions Responsibilities include, but are not limited to: 1. Responsible for the mixing and serving alcoholic and non-alcoholic beverages: Promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely. Offer ideas and suggestions to guests when ordering. Serve wine, draught and bottle beer. Mixes ingredients to prepare cocktails and other drinks. Collects payment for drinks served. Prepares bar area and supplies to ensure a successful shift. Orders or requisitions liquor and supplies. May assist in preparation of food orders. (50% time) 2. Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (25% time) 3. Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures, follows all beverage handling guidelines (10% time) 4. Cultivate a Count On Me Culture: Continuously exhibit the companys Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) 5. Performs other duties as needed (5% time) Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the worlds largest vacation ownership and exchange company, with North Americas largest professionally managed rental business. Every year 3.5 million families entrust us with their vacation dreams. As the worlds largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation or your next career. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com. Our world is your destination. The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying. Qualifications Minimum Requirements and Qualifications a) Education High School diploma or equivalent b) Training requirements Bartending school and or training Local / State required alcohol serving license required c) Knowledge and skills Organizational Skills. Excellent communication skills. Acquires job skills and learns company policies and procedures to complete routine tasks. Ability to read and comprehend routine instructions, short correspondence and memos. Ability to give high priority to customer service. Ability to solve problems with a minimum of supervision. Ability to read, write and understand English. Basic office skills helpful including basic math, proper cash handling procedures. Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff. Ability to multi-task and work in a fast paced environment. Must be people oriented and able to work independently or with others as needed. Must be detail oriented. d) Technical Skills PC Skills and Knowledge preferred Ability to use basic cashier equipment Basic knowledge of inventory and rotation of food and beverage e) Job experience 6 months to 1 year of bartending experience preferred Unless there is a legal requirement, experience will be accepted for the education requirement. Bartender - Sea Gardens Resort Pompano Beach, Florida United States