Job Description

Acara is looking for a customer support role in Wilsonville.

The Corporate Marketing Customer Outreach Specialist position is a great entry point into a client -facing engineering role. As a technical pre -sales professional, you will work with cross -functional teams, Sales Representatives, Application Engineers, Marketing Program Managers, and Customer Support to uncover customers’ technical needs and sales potential. In today's workforce, an Engineer with both the technical aptitude and the ability to engage with customers is highly sought after, no matter what career path you take in the future. This position offers great visibility within the organization and a potential career path as a Sales Application Engineer (AE), Account Manager (AM), Technical Marketing Engineer (TME), or Customer Support Applications Engineer. Over the past seven years, many employees in this role have advanced into key customer service roles.

As a Corporate Marketing Customer Outreach Specialist you will be responsible for driving revenue by uncovering leads for sales. You will engage key decision makers (engineers) in a technical conversation to learn about their design environment, perform a technical screen to assess sales potential, and recommend tool solutions for their design challenges. You will call (via telephone) prospects at the direction of Account Managers (ex: upgrades, cross sell, prospecting) in addition to following up on people engaging with the web site. 

You’ll be at the helm of innovative product introductions and responsible for showing the world just what makes Siemens so groundbreaking. Couple this with competitive pay and a very competitive benefits package, and it’s not hard to see why Siemens is a leader in the industry.

Required Skills / Qualifications:

Microsoft office, marketing automation, and CRM knowledge/technological skills (Eloqua and SalesForce.com preferred) 

Omni Channel contact management experience (web/social media/e -mail/chat/phone) 

Preferred Skills / Qualifications:

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F -1 OPT STEM work authorization status.

Company Description

Acara understands that finding that rewarding next step along your career path can be challenging. We also understand the legwork that goes into being your career advocate. Our award-winning recruiters focus on the candidate experience, getting to know you and your goals, both long- and short-term. They get to know your skills and your growth trajectory so that they not only can represent you in front of our more than 1,000 customers with opportunities across North America, but also connect you with the best-fit role. After all, optimal workforce experiences come when employees are matched with companies who need—and value—their skills and contributions. That’s why, for over 60 years, we’ve engaged our candidates with a high-touch, consultative approach that affords us a clear vision of ideal career paths, and it’s why we consistently gain the trust of our employees and customers alike. Acara is in the business of scouting talent, evaluating human potential, recognizing commonalities between people and employers, and changing lives in the process. Because in an increasingly commoditized world, we believe some things still deserve a personal touch. Finding the best-fit jobs for you is one of them.