Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturning Candidate? Security Operations Center Officer - Full Time - Boston, MAJob Locations US-MA-BostonCategory (Portal Searching) Security OfficerWorkdays Available Friday, Saturday, Thursday, Tuesday, WednesdayShifts Available Overnight Overview Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North Americas leading security services provider. Allied Universal, North Americas leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program. We promote from within our company!You can start with little, to no, security experience and become one of Allied Universals many success stories.Apply to join the LARGEST SECURITY COMPANY in the United States! Job Description Allied Universal is seeking an Experienced Security Control Operation Center Officer located in Boston, MA Full time work:Tuesday through Saturday11 pm to 7 amStarting at $16.60 an hour Security Operations Center Job DescriptionMaintains the security services and related operations within the Security Operations Center within assigned account including client service, problem resolution, automated alarm point monitoring and response, dispatch, CCTV monitoring, reporting and other duties as assigned.Primary Duties:Respond to alarm activations from the CCure 9000 access control system, including held open doors, forced open doors, ApC failures, duress alarm activations, and monitor system events.Respond to executive resident alarms calls received in the Security Control Center and notify security management with details.Respond to incomings calls on the Emergency IAT line. Record detailed information on Intake Message Form and notify management.Implement Emergency Response Protocols and Emergency Medical Services, law enforcement, security staff, and security management in crisis situations including: Bomb ThreatsExternal DisturbancesDuress AlarmsElevator EntrapmentsEnvironmental AlarmsEvacuationsFire AlarmsMedical Emergencies E911 SystemPower FailuresRemote Facility EmergenciesSuspicious PackagesTrespassers Maintain current and accurate daily documentation including incident reports, duty logs, key log, manual action security system log, and lost/found log.Assist Security Manager in maintaining Company Wide Identification clearances and documentation:ID card Access Approval Process for Employees, Contractors, StudentsID card Access Control Representatives for Restricted Area Approval and Cross Campus Access Approval.Adding and Removing Temporary Access Employees, Contractors, and Visitors.ID Card Clearance RecordkeepingMonthly Contractor Access AuditsQuarterly Non-resident Employee Access Audits Maintain working knowledge of the CCure 9000 system, Network Client, Intellex, and Siemens alarms. Required system functions include. Locking and Unlocking Doors via C-Cure 9000.Adding and removing card access using C-Cure AdminReviewing and saving CCTV video using Network ClientUsing the pan-tilt zoom touch tracker to monitor CCTVProper use of the 2 way radio to communicate with security staffDaily Rejected Card History Reports using C-Cure AdminUsing the Siemens system to shut down fansActivating and deactivating events in the C-Cure system.ADT Touch Tracker. Remote Monitoring of the Corporate Aircraft Hanger and 44 Federal Street including.Access controlCCTV monitoringTest security system for equipment including panic buttons, elevator phones, cameras, APC communication and alarm points.Monitor VisitorBoston0001 Outlook email box to produce badges for meetings on Access Sentry Visitor Badge System.Monitor Liberty Mutual EMS Reserve system to produce badges for meetings and pre-clear groups/visitors with advance notice of arrival.Assisting posted Security Officers with access control, employee records, and general information. MINIMUM QUALIFICATIONSAdditional qualifications may be specified and receive preference, depending upon the nature of the position.Education/Experience:High School Diploma or equivalent (College degree preferred)At least 1 year of Security experienceBasic knowledge of computer system networking and operationExperience working with Windows operating systems, along with other Microsoft Office ApplicationsExercise good judgment and problem solving skillsExcellent client relations skills and telephone etiquetteCommunicate expertly in English, both verbal and written form.Competencies (as demonstrated through experience, training, and/or testing):Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.Knowledge of or ability to learn security operations and procedures.Ability to carry out instructions furnished in written, oral, or diagrammatic form. Ability to be an effective team member.Ability to maintain professional composure when dealing with unusual circumstances.Courteous telephone manner.Ability to adapt to changes in the external environment and organization.Ability to write routine correspondence, including logs and reports.Good organizational skills.Ability to provide high quality customer service.Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. Working Conditions and Physical/Mental Demands With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.May be required to work overtime without advance notice.Required ability to handle multiple tasks concurrently.Keyboarding, basic computer usage and operating controls.Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.Close vision, distance vision, and ability to adjust focus.May be required to use vehicle for the performance of duties.On occasion may be required to perform stressful and physical activity.Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.May be exposed to or required to handle sensitive and confidential information. Closing Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North Americas leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or .We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.EOE/Minorities/Females/Vet/DisabilityAllied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.*CB-NE Requisition ID 2018-207373 OptionsApply Now!ApplyShareEmail a FriendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedSoftware Powered by iCIMS