Job Description

Automated Health Systems is a premier healthcare focused customer service vendor expanding in the Northeast Region. Join at the front end for an exciting opportunity in a fast-paced contact center environment. This position provides service for enrollment and start-up operations for MassHealth. Remote positions available.

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

RESPONSIBILITIES:

• Assisting individuals and families gain access to health care services.
• Providing accurate and consistent information.
• Providing quality customer service and support.

QUALIFICATIONS FOR THE POSITION INCLUDE:

• Customer-focused team player with a passion for helping people.
• Strong PC proficiency with a willingness to learn new applications.
• Detail-oriented, fast learner with excellent communication skills.
• Maintain confidentiality of personal health information.
• Bilingual skills (i.e., Spanish) strongly preferred.

Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us!

AHS is an Equal Opportunity Employer.

PLEASE VISIT OUR WEBSITE FOR MORE INFORMATION: WWW.AUTOMATED-HEALTH.COM/CAREERS

Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation. Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations. We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner. Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.