Customer Service Representative BioSafe Supplies, LLC - Orlando, FL $12
- $13 an hour Job Summary: The Customer Care Rep (CCR) is responsible
for providing logistics services to our customers. This position handles
all UPS & FedEx related services as well as fulfilling supply orders
that include client requisition forms and labels for our customers.
Qualifications Guidelines: Education/Training/Experience: * High School
Diploma or GED Equivalent. * Two years of customer service experience.
Skills/Abilities: * Operate common office equipment; a personal
computer, copiers, calculators, and printers. * Intermediate level
experience with Microsoft Office o Excel o Word o Outlook * Intermediate
level experience with Adobe. * Type a minimum of 35wpm. * Accurate
spelling, grammar, and punctuation. * Excellent organizational skills.
Schedule, organize and complete work in accordance with daily deadlines.
- Communicate effectively and work cooperatively with staff, management,
and external customers. * Maintain confidentiality of company, vendor
and employee information. Essential Function: * Communicate with
UPS/FedEx regarding any disputes in billing and/or any complaints on
behalf of our customers. * Communicate with customers regarding
outstanding orders or special requests. * Receive and fulfill all
onboarding requests for new locations. * Create patient requisition
forms neatly and accurately in PDF format * Print client requisition
forms and all corresponding documentation for distribution with supply
orders. * Print return labels for distribution with supply orders. *
Work with Warehouse Staff to ensure all corresponding documentation is
included with supply orders. * Print and distribute Airbills when
requested. * Order and distribute Billable Stamps when requested. *
Assist with telephones. * Additional Administrative duties as needed.
Job Type: Full-time Salary: $12.00 to $13.00 /hour Experience: *
customer service: 2 years Education: * High school Work environment: *
Office Communication method(s) used: * Email * Phone 5 hours ago - save
job