Patient Scheduling Representative Opportunity

Revint Solutions—Chadds Ford, PA

ARE YOU INTERESTED IN STEPPING INTO THE HEALTHCARE INDUSTRY? DO YOU HAVE A PASSION FOR HELPING OTHERS AND PROVIDING THE HIGHEST LEVEL OF CUSTOMER SERVICE?

If so, we want you on our team at Revint Solutions! We are looking for full-time Patient Scheduling Representatives at our Chadds Ford, PA location. Patient Scheduling Representatives provide call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.

THE RESPONSIBILITIES:

• Collecting all required patient information, including scheduling, pre-registration, and insurance verification
• Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
• Obtaining and accurately entering necessary demographic, clinical, and billing information
• Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
• Collecting copays and payment information when necessary
• Processing required information according to client policies and procedures
• Providing professional, compassionate and concierge-like service to patients

THE PERKS:

• Career development advancement
• Competitive benefit package including a 401(k) match, medical/dental/vision insurance
• Extensive training and learning opportunities
• Knowing that you make a difference everyday
• Paid time off and holidays
• Positive work culture

THE REQUIREMENTS:

• Bachelor's Degree preferred
• 1-3 years of customer service experience
• Ability to maintain the highest level of confidentiality
• Excellent attention to detail and a commitment to accuracy
• Exceptional interpersonal, written and oral communication skills
• Knowledge of medical terminology is a plus
• Must be flexible and adaptive to a fast pace call center environment
• Strong computing and software skills (PC, MS Word, Excel, Outlook)
• Strong work ethic, reliability, and dependability
• Team player, self-motivated, compassionate and patient care centered

MORE ABOUT REVINT:

Revint Solutions is the industry leader in Revenue Integrity solutions for healthcare providers. For over 20 years, our team provides the highest level of customer solutions to over 1,700 healthcare organizations across the U.S. and helps recover $475 million of underpaid or unidentified revenue for our clients annually. Our solutions include:

• Advisory Services
• Charge Capture
• DRG Validation
• Medicare Reimbursement
• Professional Services
• Transfer DRG
• Underpayment

WHERE TO FIND US:

Website: http://www.revintsolutions.com

Facebook: https://www.facebook.com/revintsolutions/

LinkedIn: https://www.linkedin.com/company/revint-solutions/

Twitter: https://twitter.com/RevintSolutions

Required Skills Required Experience

Working knowledge of fundamental operations of relevant software, hardware and other equipment such as PC's, Printers, Laptops and standard MS Software suite.

Working knowledge of Remedy is preferred, but will consider working knowledge of other call tracking applications.

Must possess and be able to maintain a Secret Clearance or meet the eligibility to

Ignite strives to create a professional, challenging environment for our workforce. As an emerging company, with a winning track record, Ignite understands that our workforce is the foundation by which we succeed as a company. Currently operating in a multi-state capacity, Ignite strives to offer people greater exposure to meaningful opportunities and the ability to directly contribute to current projects in a concrete way.

Ignite offers a total compensation package. In addition to competitive salaries, Ignite offers medical, dental, vision, disability insurance, life insurance, paid time off, holidays, and a 401K plan. 

Ignite is an EEO/M/F/Veteran/Disabled Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.