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Call Center Supervisor

Automated Health Systems

Call Center Supervisor

Maryland Heights, MO
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Automated Health Systems has Call Center Supervisor positions available in Maryland Heights, MO.

    As the Call Center Supervisor , you will support and lead a state-wide customer service and contact center which will assist with enrollment and eligibility for state-related health care programs. Team-oriented, professional candidates must possess knowledge of health care, managed care, Missouri Medicaid, eligibility and low-income populations. Qualifications for this position include:

    • Minimum three years’ experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
    • Minimum of two years’ experience with call center operations required.
    • Strong PC proficiency (i.e., Microsoft Excel) required.
    • Associate degree preferred and/or equivalent job-related experience/training.
    • Bilingual language skills (i.e., Spanish) a plus.

    Benefits:

    • Health/dental/vision insurance/401 (k)
    • Employee Wellness Program
    • Comprehensive and ongoing paid training
    • Strong company culture

    AHS is an Equal Opportunity Employer.

    Please visit our website for more information: www.automated-health.com/careers

    Company Description

    Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

    Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

    We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser

    Company Description

    Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r\n\r\nOur mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r\n\r\nWe provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser

  • Industry
    Human Resources