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Service Center Manager

Candidate Select

Service Center Manager

Ontario, CA
Full Time
Paid
  • Responsibilities

    JOB DESCRIPTION

    Summary/Objective

    Responsible for overall leadership, management and operational profitably of assigned service center location. Includes managing day to day aspects (team, facility, inventory, safety, quality, productivity, equipment, customer service requirements) of the assigned location to ensure customer deliverables are met.

    Essential Functions

    • Accountable for managing the Service Center workforce to include:
      • Assignment of daily job task.
      • On-going understanding of workforce and service center skillset gaps and development of a plan to address gaps.
      • Provide an environment to sustain a motivated team.
      • Liaison between workforce and HR in required situations,
    • Accountable for Service Center P&L results. Provide a detailed corrective action plan to resolve P&L misses.
    • Accountable for Service Center Quality to include conducting root cause analysis on non-conformance and developing a corrective action plan to resolve non-conformances.
    • Accountable for creating and sustaining a pro-active environment to facilitate a continuous improvement culture using Lean Principles and Methodology.
    • Accountable for Service Center Safety process that includes monthly inspections and resolving identified risk/hazards in a timely manner.
    • Accountable for driving the monthly forecast for Service Center, which includes working with the sales team to enable meeting or exceeding the forecast.
    • Accountable for 5S/Visual Factory process to include monthly audits and timely corrective action on non-conforming audit results.
    • Accountable for providing support on special projects at the plant.

    Competencies

    1. Builds Networks – Builds strong formal and informal networks. Draws knowledge from multiple functions to support customers.
    2. Communication Proficiency – Communicates openly and effectively with all functions and customers.
    3. Interpersonal Savvy – Relates to people, acts with diplomacy and tact. Builds rapport with customers and Service Center Managers.
    4. Customer Focus – Establish and Maintains effective customer relationships, Identify opportunities and shares them with Regional Sales Representatives.

    Supervisory Responsibility

    This position will oversee all employees at the service center.

    Work Environment

    Manufacturing Environment

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up to 100 lbs

    Position Type/Expected Hours of Work

    Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 7:00 a.m. to 5:00 p.m. daily. Occasional evening and weekend work may be required as job duties demand.

    Travel

    Occasional Travel is required.

    Required Education and Experience

    1. High School Diploma.
    2. Four to six years of experience as a Site Manager or Facility Manager. Must have a good mechanical and technical aptitude.

    Preferred Education and Experience

    1. A two to four-year degree preferred.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    About Us

    Candidate Select is a specialized recruitment firm dedicated to working with highly skilled talent and mid to senior-level management. Because of our innovative recruitment process, we are poised to meet the future needs of our candidates and clients. One such step in this process is only placing candidates in permanent roles.

    Our experienced recruiting staff has over 20+ years’ experience placing highly skilled talent across many industry verticals including but not limited to Aerospace & Defense, Automobile, Consumer Durables, Electrical & Electronics, FMCG, Financial Services, Industrial, Infrastructure, Internet, Logistics, Metals, Minerals and Mining, Media & Entertainment, Oil & Gas, Outsourcing & Offshoring, Pharma, Lifesciences, Devices & Diagnostics, Power, Technology and Telecom. This expertise allows us to provide a positive recruitment experience to both candidates and clients.

    Please continue to check our job portal regularly at https://jobs.crelate.com/portal/candidateselectfor continued opportunities. We look forward to the opportunity to work with you.

  • Industry
    Human Resources