Client Service Coordinator

Pay: $22.00 per hour

Location:  St. Petersburg, 33701
Hybrid - 3 days onsite, 2 days remote

Type:  Contract to hire

Schedule:  M-F, 8:00 AM to 5:00 PM EST


Job description:

1. Respond to and resolve Client Services inquiries and emails from internal departments and clients, ensuring timely follow-up and issue resolution.
2. Create, update, and distribute various reports (sales, errors, claims, etc.) to clients and internal teams.
3. Research, verify, and process service plan registration errors to ensure accurate records.
4. Format, update, and process sales files for specific clients, including researching and correcting sales errors.
5. Maintain dealer catalog files, input dealer setup data in AS400, and process dealer customer contract updates and inquiries in a timely manner.
   

Nice to have:

• Bachelor’s Degree
• 1-3 years of account support experience
• Service contract or retail industry experience
• AS400 systems
  

Required:

• Must have (1) year of related account support experience
• Must be MS Office proficient: Excel, PowerPoint, Word, Outlook
• High school diploma or equivalent
• Background check required
• Education verification required