Job Description
POSITION OVERVIEW: The Partner Success Manager provides support to customer accounts, specifically in Training Services. The Partner Success Manager will be responsible for promoting Training Services. They will also be knowledgeable of sales process and will be educated on the core products CATI represents. They will play an instrumental role on the Inside Sales team to ensure existing customers have the ability to expand their product knowledge through SOLIDWORKS training courses.
RESPONSIBILITIES:
Provide outreach to Customers, notifying them of relevant Training opportunities and promotions
Investigate and understand internal processes of potential clients to uncover areas of pain that lead to new business opportunities
Meet or exceed monthly, quarterly, and annual targets.
Coordinate with others within the company to ensure high levels of customer satisfaction.
Target new business opportunities by building relationships, pursuing referrals, and conducting research to identify opportunities for Training.
Schedule Trainings for Customer partners
Research customer needs and convey to sales team.
Respond to requests from customers for information.
Work closely with Marketing, Account Managers, and Business Development Managers to meet the needs of customers.
Present weekly activity to manager and sales management.
REQUIREMENTS
REQUIREMENTS:
4-year degree, Mechanical Engineering Degree or Business Degree preferred, or equivalent experience
0-2 years experience in inbound/outbound inside sales position with technology sales, preferably to product development and manufacturing organizations
Highly motivated and results oriented
Must be customer focused and service oriented
Ability to learn new skills, adapt to changing environments and show attention to detail
Strong interpersonal skills and an ability to work with teams
Excellent communication (both written and verbal)
Proficient problem solving and analytical ability
BENEFITS
WHO WE ARE: Founded in 1992, Computer Aided Technology (CATI) has been a trailblazing and dedicated leading industry provider of product development solutions in the world of 3D Manufacturing and Engineering. With the help of our powerful portfolio of software, 3D printing, 3D scanning and metrology, PDM and PLM, design automation, and implementation solutions, CATI has created an award winning organization that helps its customers stay ahead of the game when it comes to developing and designing products. After experiencing tremendous growth in the past few years, CATI boasts the title of Largest SOLIDWORKS Solutions Provider in the World! We are an employer dedicated to teamwork, fostering a great place to come to work every day, and playing to win!
WHY YOULL LOVE WORKING AT CATI: