POSITION OVERVIEW: Computer Aided Technology is looking to add a people-focused, SOLIDWORKS enthusiast to our Kansas City office. The Application Engineer is primarily responsible for pre-sales support, training, and post-sales support of SolidWorks and related products.

RESPONSIBILITIES:

Pre-Sales Support

• Support company sales efforts by conducting pre-sales demonstrations and presentations to customers and prospective customers.
• Provide technical assistance to sale personnel for customer meetings.
• Deliver demonstrations and presentations comfortably to anyone in a company hierarchy from a draftsman to the CEO or business owner.
• Develop and present custom demonstrations to satisfy specific customer requests.
• Assist sales personnel in qualifying prospective customers, determining critical business issues and product positioning.

Training

• Conduct structured training classes on various CAD products in a professional manner.
• Assist in maintaining training hardware and infrastructure.

Post-Sales Support

• Coordinates and executes the installation and service of solutions for our customers.
• Provides high quality technical support via email, telephone, and site visits to our customers.
• Create content for marketing related videos, blogs, user groups, newsletters, and conferences.

Continue education by obtaining and maintaining the following certifications: Certified Specialist - Mechanical Design (CSWS-MD), Certified SOLIDWORKS Professional (CSWP), Certified SOLIDWORKS Expert (CSWE), Certified SolidWorks Instructor (CSWI), Certified Professional – Presentation (CSPP), and Certified Professional - Digital Presentation (CSDPP)

REQUIREMENTS:

• BS in Mechanical Engineering or related field or equivalent experience
• A minimum of 2 years working in the industries of Mechanical Design, Manufacturing, and or MCAD
• 2-3 years of experience working with SOLIDWORKS on a full-time basis
• Thorough understanding of engineering processes
• Must be customer focused and service oriented
• Superb presentation skills are required
• Ability to learn new skills, adapt to changing environments and show attention to detail
• Strong interpersonal skills and an ability to work with teams
• Excellent communication (both written and verbal)
• Exhibits dynamic problem solving and decision-making skills
• Must be proficient with Microsoft Office products
• < 20% travel required - (mostly local, some overnight stays)

COMPENSATION AND BENEFITS: Competitive salary, commensurate with experience and education. Complete benefits package available.