Job description

We are currently seeking a PLM Consultant with a strong technical background, great customer service skills, and a passion for the 3D industry!

Position Overview: Responsible for the design, development, implementation, training and support of enterprise-wide Product Data Management (PDM) systems and Product Lifecycle Management (PLM) systems, primarily SOLIDWORKS PDM Professional. In addition, responsibilities include conducting software presentations with the sales team in a pre-sales environment.

Responsibilities:

Support

• Provide support to customers in the use of our products.
• Customer communication via our blog on common issues in the use of our products.

Implementation and Training

• Manage multi-stage projects from start to completion. Responsible for the overall design, coordination, implementation, execution, control and completion of specific projects.
• Work with multiple customer parties including Engineering, Marketing, Quality, IT, Manufacturing and Management to understand requirements.
• Configure systems to meet customer requirements.
• Conduct training for systems administrators and end users.
• Troubleshoot complex configuration and system issues.

Pre-Sales Support

• Deliver demonstrations, presentations, and training comfortably to anyone in a company hierarchy from an engineer to the CEO or business owner.
• Develop and present product demonstrations to satisfy specific customer requests.

Requirements:

• BS in Engineering, Engineering Technology, Computer Science or technology related field (4 year degree preferred)
• Basic understanding of PLM or PDM applications preferred
• Knowledge of 3D CAD applications, SOLIDWORKS preferred
• Familiarity with engineering and product development processes and environments
• Strong interpersonal skills and an ability to work with teams
• Excellent communication (both written and verbal) and presentation skills
• Proficient problem solving and analytical ability
• Working knowledge of Windows environment and Microsoft Office products
• Basic understanding of databases (such as MS SQL Server) is preferred
• 30% travel required – (mostly local, some overnight stays)

Compensation and Benefits:
Competitive salary, commensurate with experience and education. Complete benefits package available.