Benefit Call Center Rep Consova Corporation - Lakewood, CO $15 - $16 an hour Consova is an innovator in the health care cost containment industry. We provide dependent eligibility audits to some of the worlds largest and most well respected companies. We have a dynamic, entrepreneurial culture in which every Associate is a valued member of our team and which the status quo is consistently challenged. Our clients have come to Expect More from us because we provide our clients with more more results, more service and more innovation. Because of our reputation for providing results and excellent customer service Consova is growing! We are currently looking for early career professionals who have a passion for customer service and are looking to get that foot in the door. If you are a self-motivated, energetic individual with a passion for helping people and achieving goals then we want to talk to you! Position summary: The Benefit Verification Associate (BVA) ensures the customer experience is exceptional throughout the entire audit process. The BVA is responsible for reviewing clients employee documentation to verify the relationship and status of dependents and responding to client employee questions. The successful candidate must have a willingness to work as a team member to support the needs of our valued clients. This position is also responsible for managing deadlines and verification inventory. The successful candidate must work very closely with fellow audit associates, and management to resolve employee issues. Primary Tasks: * Providing superior telephone customer service in a call center environment * Review documentation and establish eligibility according to client eligibility rules and documentation requirements * Assist management team with additional projects as needed