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Benefit Call Center Representative

Consova Corporation

Benefit Call Center Representative

Wheat Ridge, CO
Full Time
Paid
  • Responsibilities

    Benefit Call Center Rep Consova Corporation - Lakewood, CO $15 - $16 an hour Consova is an innovator in the health care cost containment industry. We provide dependent eligibility audits to some of the worlds largest and most well respected companies. We have a dynamic, entrepreneurial culture in which every Associate is a valued member of our team and which the status quo is consistently challenged. Our clients have come to Expect More from us because we provide our clients with more more results, more service and more innovation. Because of our reputation for providing results and excellent customer service Consova is growing! We are currently looking for early career professionals who have a passion for customer service and are looking to get that foot in the door. If you are a self-motivated, energetic individual with a passion for helping people and achieving goals then we want to talk to you! Position summary: The Benefit Verification Associate (BVA) ensures the customer experience is exceptional throughout the entire audit process. The BVA is responsible for reviewing clients employee documentation to verify the relationship and status of dependents and responding to client employee questions. The successful candidate must have a willingness to work as a team member to support the needs of our valued clients. This position is also responsible for managing deadlines and verification inventory. The successful candidate must work very closely with fellow audit associates, and management to resolve employee issues. Primary Tasks: * Providing superior telephone customer service in a call center environment * Review documentation and establish eligibility according to client eligibility rules and documentation requirements * Assist management team with additional projects as needed

    • General administrative contributions Knowledge/Skills/Education * Bachelors degree preferred, equivalent and relevant work experience may be considered. * 1-3 Years Human Resources, Employee Benefits, Health Insurance or Call Center experience preferred. Total Rewards Consova believes in rewarding all of our Associates and offers an excellent comprehensive benefit package that includes: * Competitive compensation
    • 3 weeks of PTO per year to start! * Medical insurance of which Consova contributes 85% of the premium * Dental insurance of which Consova contributes 70% of the premium * 401k plan with up to a 4% safe harbor company match * Vision Insurance * Employer paid life insurance * Employer paid short term disability insurance * Employer paid long term disability insurance * Employer paid Health Reimbursement Account (HRA)
    • Employee Assistance program * Supplemental voluntary benefits * Reimbursement of health club dues * Paid holidays Location Consova Headquarters is located at the base of the foothills in beautiful Lakewood, Colorado. Our office is housed in the park like setting of Denver West Office Park. We are mere minutes from the Colorado Mills mall which offers a variety of restaurants and shopping. Job Type: Full-time Salary: $15.00 to $16.00 /hour Experience: * Call Center: 1 year 6 hours ago - save job
  • Industry
    Human Resources