JOB SUMMARY

Monday - Friday 8AM - 5PM

Enhance the administrative and accounting services in order to improve operational efficiency with better processes for internal controls, financial analysis and reporting.

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ESSENTIAL DUTIES

Responsibilities include hands-on activities for the provision of proper and timely collection and reconciliation of customer receivable balances.

· Perform accounts receivable collection in accordance with credit and collection procedures and metrics.

· Review aged trial balance reports and maintain customer contact as to collection efforts.

· Prepare and record collection notes as to the result of customer contacts.

· Research customer deductions, send statements and letters as required

· Support inter-company sales staff on issues regarding credit holds, credit limits and payment terms and assisting with customer ID selections for PO’s.

· Monitor credit hold portal for release of orders continuously throughout the day

· Maintain the integrity of all customer accounts assuring the Accounts Payable and Billing information is accurate

· Perform other duties as assigned

May be modified from time to time. Other duties, tasks and work may be assigned as required.

QUALIFICATIONS

• Ability to work in a team and results oriented environment.
• Competitive personality with a drive to exceed goals.
• Advanced problem solving and persuasion skills.
• Ability to work in a high paced environment
• Ability to multi –task coupled with strong organizational skills.
• A positive, enthusiastic attitude with the ability to communicate and establish relationships with customers effectively is required.

**KNOWLEDGE & SKILLS REQUIRED **

• Strong Computer proficiency
• Excellent telephone and customer service skills
• Knowledge of Microsoft Office, Word, Excel
• Attention to detail
• Problem solving abilities

**EDUCATION & EXPERIENCE **High School Diploma or equivalent required

• Further degree study preferred but not required
• At least 2 years of previous commercial credit and collections experience required
• AR experience preferred

**PHYSICAL DEMANDS **

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, and mouse). __ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. __

COMPENSATION:

• The recruiting base salary range for this full-time position is $53,610 - $59,560 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance

Required Skills

Required Experience

• Effective assessment, evaluation and resolution skills.
• Effective oral and written communication skills.
• Ability to remain flexible and positive in stressful situations.
• Ability to read and comprehend English at a level necessary to follow written and oral instructions and safety precautions.
• Bilingual preferred (English/Spanish).