Credit & Collections Coordinator

Radwell International

Credit & Collections Coordinator

El Paso, TX
Full Time
Paid
  • Responsibilities

    Credit Collections Specialist
    Radwell International LLC | Accounting & Finance
    Full-Time | Hourly | On-site
    Schedule : Monday–Friday – 8am to 5pm
    1 Millennium Drive, Willingboro, NJ 08046

    Radwell International LLC is hiring a Credit Collections Specialist to support our Accounts Receivable and Credit operations. This role is responsible for the timely collection, reconciliation, and maintenance of customer receivable balances while ensuring accuracy of account information and delivering high-quality customer service.

    Key Responsibilities
    • Perform accounts receivable collections in accordance with credit and collection procedures and established performance metrics
    • Review aged trial balance reports and maintain ongoing customer communication regarding collection efforts
    • Prepare and record detailed collection notes based on customer interactions
    • Research customer deductions and discrepancies; send statements and collection correspondence as required
    • Assist inter-company sales staff with credit holds, payment terms, credit limits, and customer ID selections for purchase orders
    • Monitor the credit hold portal throughout the day and release orders as appropriate
    • Maintain accuracy and integrity of customer account information, including Billing and AP data
    • Perform other duties as assigned

    Qualifications
    • High school diploma or equivalent required
    • Further degree preferred but not required
    • Minimum 2 years of commercial credit and collections experience required
    • Accounts Receivable experience preferred
    • Ability to work in a team-oriented, results-driven environment
    • Strong organizational and multitasking abilities in a fast-paced environment
    • Competitive drive with strong problem‑solving and persuasion skills
    • Positive attitude and strong customer communication abilities

    Knowledge & Skills
    • Strong computer proficiency
    • Excellent telephone communication and customer service skills
    • Proficiency in Microsoft Office, including Word and Excel
    • High attention to detail
    • Effective problem-solving and analytical skills
    • Ability to work independently and collaboratively

    Compensation & Bonus
    The recruiting salary range for this full-time position is $50,000-55,000/yr.
    Within the base pay range, individual pay is determined by job-related skills, experience, and relevant education or training.
    Eligible for a discretionary Year-End Bonus Plan.

    Benefits
    All benefits begin on day 1 of employment, including:
    • Medical, dental, and vision coverage
    • 15 PTO days
    • Paid company holidays
    • Company-paid short-term and long-term disability
    • Company-paid life insurance
    • 401(k) with company matching
    • Free onsite gym

    Radwell International LLC is an equal opportunity employer.

    Required Skills

    Required Experience

  • Qualifications
    1. Possesses critical thinking and problem-solving skills.
    2. Possesses effective oral and written communication skills.
    3. Possesses effective interpersonal relationship skills.
    4. Ability to utilize computers for documentation purposes.
    5. Bilingual English/Spanish preferred.
    6. Ability to read and comprehend English at a level necessary to follow written and oral instructions and safety precautions.
  • Industry
    Human Resources