This position provides customer service to the Funding Only Department client base by various tasks including but not limited to the processing of client’s weekly funding, trouble shooting client’s inquiries and continual internal and external client support.

• Data entry for invoices purchased.
• Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis.
• Process invoice adjustments received from clients and internal staff.
• Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk.
• Prepare and distribute reports to senior management as required.
• Partner with customers and other team members to achieve customer satisfaction while maintaining Advance’s goals and mission.
• Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.
• Timely and professional response to customer inquiries.
• Provide coverage of assigned accounts for team members when they are out.
• Other duties as assigned.

• Associates degree in accounting and two years’ experience in customer service or High School diploma/equivalent and four years’ work experience.
• Knowledge of basic accounting.
• Must be detail oriented, customer focused, proactive and able to work under pressure.
• Excellent organizational and time management skills.
• Excellent oral and written communication and interpersonal skills.
• Ability to use multiple types of software including MS Office and proficiency in basic office equipment.

Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement.