Elavon Fraud Analyst 1 - Loss Prevention Department Monitors merchant/cardholder account activity to identify fraudulent transactions and VISA / Master Charge violations. Secures merchant and cardholder accounts to prevent losses. Contacts cardholders to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records. Basic Qualifications - High school diploma or equivalent - Minimum one year of clerical or related work experience Preferred Skills/Experience - Some knowledge of merchant and credit card products - Ability to identify and interpret data and resolve exceptions - Ability to work with unwritten but generally understood instructions - Effective verbal and written communication skills - Proficient computer skills, especially Microsoft Office applications **Primary Location: **USA-Tennessee-TN-Knoxville **Work Locations: ** **Job: **Risk/Compliance/QC/Audit/Fraud **Organization: **Elavon **Shift: **1st - Daytime