a2 Benefits is an Atlanta based boutique benefits broker. We pride ourselves on providing our clients with exceptional customer service. We are looking for unique individuals that enjoy working as part of a dynamic team environment. If you are looking for an entry level opportunity with the ability to grow, we would love to talk with you.

Key duties of this position include:

• The ability to clearly communicate and answer questions employees have regarding their benefit plans • Having the ability to work professionally with carriers and vendors to advocate for our clients and their employees while fostering strong, positive relationships with our external contacts

• The flexibility to be on-site as needed for client support with open enrollment, new hire orientation and benefit fairs • Approve and process new hire benefit enrollments and qualified life events

• Accuracy of benefits enrollments in the client HRIS to provide vendors with accurate eligibility information • Manage eligibility for clients as needed (manual eligibility / EDI weekly maintenance)

• Complete monthly billing audits (both list bill and self-bill) for clients

• Run census data

• Assist with open enrollment system testing and post-open enrollment clean-up (census templates / manual eligibility as required)

• Create communication materials for open enrollment and other projects

• Complete client audits as needed to ensure accuracy of data

What skills will make you successful in this role?

• Prior customer service / HR experience

• Someone who enjoys speaking to employees via phone or in person with a strong desire to provide assistance • Someone who thrives in a fast-paced environment

• Able to remain professional, highly organized and prioritize

• The ability to actively listen

• We appreciate creative problem solvers with a can-do attitude

• We seek teammates who share their diverse perspective with the team, bringing positive energy to both the company and our clients

• We seek someone with a strong work ethic. Someone who understands and possess a willingness to work hard and work smart. Someone who is a self-starter, who is dependable and takes responsibility.

Required:

• 1-2 years of related experience

• HRIS and Benefits Administration systems – 1 year of experience

• Strong Microsoft Office Excel skills including pivot tables and v-lookup

Desired:

• Prior experience in the human resources or benefits insurance brokerage industry is a plus

• Excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively